IdM dispatcher is down - where/how to check the cause?

[Chenyang]

Hi IdM friends,

I am supporting a IDM customer and its IdM production dispatchers was stopped 3 - 4 times this month. When the dispatcher is stopped, I am able to restart it without any problem. I have also setup another dispatcher on the same server, the only purpose/job is to monitor the production dispatcher is working properly or not. Both dispatchers were stopped.

The IdM DB is running on a MSSQL load balance configuration with two DB instances and has a listener in the front.

I would like to know where to start when the dispatcher is dead again?

Best Regards

Chenyang Xiong

[Former Member · Accepted solution]

Hi Chenyang,

You can check what Simona has said:

Regards

Kiril.

[Chenyang · Accepted solution]

Hi Kiril,

Thanks for the good advice, though is not a solution to my question, but a good workaround to the problem.

Thanks,

Chenyang Xiong