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I lost password Administrator BO XI 3.1

Former Member
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317

Hi

    I forgot the password Administrator in SAP Business Objects XI 3.1, Can someone help me?

Regards

Accepted Solutions (1)

Accepted Solutions (1)

CdnConnection
Active Contributor
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Jesus,

    Review SAP support # 1320151. It provides detail steps on how to reset you XI 3.1 password.  I have copied the steps, just in-case you don't have access.

Resolution

  1. Take the back up of the CMS repository tables as a precaution.
  2. Open the Central Configuration Manager (CCM).
  3. Stop the Server Intelligence Agent (SIA).
  4. Run the following SQL statements on the CMS database:
  5. DELETE FROM cms_infoobjects6 WHERE (ObjectID=12);
    COMMIT;
  6. This will delete a record that belongs to the "Administrator" account.
  7. Restart “Server Intelligence Agent (SIA)” from the CCM. This will recreate the administrator account with a blank password.
  8. Now you can log on to the Central Management Console (CMC) using Administrator as a user name and a blank password.

Regards,

Ajay

Former Member
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Hi,

    Thanks

Regards

Answers (1)

Answers (1)

Former Member
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Can i do? If I lost my user and password from SQL-Server? How Can I connect to Database?

former_member202789
Contributor
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Hi,

Take the back up of your CMS DB. In your case, you may take the back up of the mdf and ldf files for CMS DB and the file store.

Run the CMS in BOE 3.1  in Serverconsole mode

refer KB 1828536 for the same

One you are in Serverconsole mode type delete 12 and type Enter

Note: Objects ID 12 is the default ID for Administrators account

Once deleted type quit and start the SIA normally. At the startup it should recreate the Administrator's account.

Once the SIA and CMS is started, login with Administrator's account with blank password

Regards,

Animesh Kumar

Former Member
0 Kudos

Hi

   My problem is solved

Regards