I get "The object you are trying to promote may be available in the Recycle Bin" but the rb is empty

[FrancescoCF94]

Hello,

As the title says, I am getting the error "The object you are trying to promote may be available in the Recycle Bin" trying to promote an universe (.unv) but the recycle bin is empty since we already deleted the old universe.

I read the following article:

2442595 - Error:"The object you are trying to promote may be available in the Recycle Bin. Delete th...

but it didn't help.

I'm working on SAP BusinessObjects BI 4.3 Support Pack 2 Patch 12.

Thank you so much in advance for your help.

Francesco