I can't see the app in Fiori Launchpad after creating the role.

[former_member330320]

Dear Experts,

I'm having problem regarding the tiles in the Fiori Launchpad. I'm doing Checks.
Done with the following; (using this reference: https://fioriappslibrary.hana.ondemand.com/sap/fix/externalViewer/#/detail/Apps('F1577')/S11OP)

1. Installed all the required front/back end components.

2. Activated the required application (FIN_CHKBOOKMNG) and OData(FAP_CHECK_BOOKS_SRV).

3. Assigned the additional role needed to run the application.

-SAP_BR_AP_ACCOUNTANT

-SAP_BR_AP_MANAGER

I created a role based on business catalog (SAP_SFIN_BC_AP_CHECK). Unfortunately, I can't see the tiles after attaching the role to the user.

.What might be the error? I can't use the OData troubleshooting. There's no error log for this case.

Thanks for the help.

[BJarkowski · Accepted solution]

I would start by clearing the cache in SAP using the following reports (clear your browser cache as well):

/UI2/INVALIDATE_GLOBAL_CACHES
/UI2/INVALIDATE_CLIENT_CACHES

If that won't run the UI5 Index Calculation using report:
/UI5/APP_INDEX_CALCULATE

There is a lot of valuable information on the internet, so I recommend to use the search 🙂 For example, you can find this excellent document about Fiori Troubleshooting:

https://www.sap.com/documents/2017/11/9abe236d-df7c-0010-82c7-eda71af511fa.html

[former_member330320 · Accepted solution]

Thanks mate for your response 🙂

[BJarkowski · Accepted solution]

Hi, did it work? Can you please share the solution that other people can benefit?

Please close the question and choose a correct answer.

[former_member330320]

Hi all,

Apologies for the late response. These reports solved my problem. I don't know if upgrading the components is a factor. We've upgraded the system components to the updated SP version.

By running below reports in SE38, these corrected the tables and database.

/UI2/INVALIDATE_GLOBAL_CACHES

APB_LPD_CORRECT_TEXTTABLES

/UI2/CHIP_SYNCHRONIZE_CACHE

CHIP_RESET_CATALOG_CACHE

I've noticed sometimes it took time for the tiles to appear in launchpad so I keep on refreshing the page This is a problem that I need to figure out sooner.

Thank you so much. 🙂

[ankurch]

Hi Dan,

You can also check in the backend if there is any basis authorization is missing through SU53.

Thanks,

[former_member330320]

Thanks mate for your response 🙂

[ankurch]

Is your problem resolved??