How to solve Error Message "Serial number quantity does not match purchase order quantity"

[hslee1]

Hello, 
I'm encountering an issue while creating a purchase requisition. The following error message appears:

“Serial number quantity does not match purchase order quantity.”

I've configured the Serial Number Profile (PRSL) to 03 (Mandatory) in the system.

I'd like to understand

1. Why this error occurs when PRSL is set to mandatory.
2. How I can resolve this issue and successfully create the purchase requisition.

Any guidance or suggestions would be greatly appreciated.

Thank you!

[Karthikeyan_N · Accepted solution]

Hello,

Good morning!!

Ideally, your issue should be resolved after maintaining the serial numbers for a particular item having the serialized material.

You can find option to maintain the serial numbers in the Item details screen --> tab "Material Data" in the app "Create Purchase Requisition - Advanced".

Hope this helps!

Thanks, and Best Regards,

Karthikeyan N.

[hslee1 · Accepted solution]

Thanks! Your guidance has been invaluable in helping me resolve the issue.