How to resolve the "Save Failed" error in SAP Web Companion

[messageboard]

I attempted to save a content in SAP Web Companion under Fieldglass, but I encountered a "Save Failed" error. Upon inspecting the issue, the preview tab displayed the message: "UE_CONSTRAINT_VIOLATION."

Does anyone know the possible reasons for this error or have experience resolving it?

SAP Enable Now 

[ShaneLipke]

Hi,

Unfortunately, it is not possible to identify your specific issue without more detail.  It would be:

- The user getting the error does not have authoring permissions in Manager
- There is an issue with SSO and so the user getting the error is not identified as an Enable Now author
- SAP Enable Now Manager server settings may not be setup correctly
- The SAP Companion configuration is not complete or correct

Given that it could be a whole range of things, I would start with this post.  If after going through the post you do not have an answer, perhaps raise a support ticket using the Component ID KM-SEN-CMP and get the support team to take a look.

Regards
Shane