How to post a cancellation in SAP Public Cloud using SOAP (/scs_ext/sap/OrderRequest_In)?

[Viv24]

Hi together,

I want to post a cancellation into the SAP Public Cloud. I tried using Postman. Unfortunately, I received a '500 Internal Server Error' from the SAP Public Cloud. I experimented with different versions of SOAP and ended up using SOAP 1.0, as recommended in the Overview | Sales Order/Customer Return - Create, Update, Cancel (B2B) | SAP Business Accelerator Hub.

Here is my SOAP call:

<?xml version="1.0" encoding="UTF-8"?>
<soap-env:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:edi="http://sap.com/xi/EDI">
   <soap-env:Header/>
   <soap-env:Body>
           <edi:OrderRequest>
         <MessageHeader>
            <ID>9418820AC0A91EDA80A881D1F6B6419</ID>
            <CreationDateTime>2024-08-06T02:53:20Z</CreationDateTime>
                      <SenderParty>
               <InternalID>S10100903</InternalID>
            </SenderParty>
            <RecipientParty>
               <InternalID>S10300903</InternalID>
            </RecipientParty>
         </MessageHeader>
         <Order>
            <PurchaseOrderID>0000000027</PurchaseOrderID>
            <PurchaseOrderCreationDate>2024-08-06</PurchaseOrderCreationDate>
            <TransactionCurrency>EUR</TransactionCurrency>
            <BuyerCompanyCodeCurrency>EUR</BuyerCompanyCodeCurrency>
            <BuyerExchangeRate>1.0</BuyerExchangeRate>
            <BuyerVATRegistration>DE123456789</BuyerVATRegistration>
            <Party PartyType="SoldTo">
               <BuyerPartyID>1000000</BuyerPartyID>
               <SupplierPartyID>1010</SupplierPartyID>
            </Party>
            <Party PartyType="BillTo">
               <BuyerPartyID>1010</BuyerPartyID>
               <Address>
                  <AddressName>Kunde</AddressName>
                  <StreetName>Werner-Otto-Straße</StreetName>
                  <HouseNumber>1</HouseNumber>
                  <PostalCode>22179</PostalCode>
                  <CityName>Hamburg</CityName>
                  <Country>DE</Country>
                  <CorrespondenceLanguage>de</CorrespondenceLanguage>
               </Address>
            </Party>
            <Party PartyType="ShipTo">
               <BuyerPartyID>1010</BuyerPartyID>
               <Address>
                  <AddressName>Kundin</AddressName>
                  <StreetName>Werner-Otto-Straße 7</StreetName>
                  <HouseNumber>1</HouseNumber>
                  <PostalCode>22179</PostalCode>
                  <CityName>Hamburg</CityName>
                  <Country>DE</Country>
                  <CorrespondenceLanguage>de</CorrespondenceLanguage>
               </Address>
            </Party>
            <PaymentTerms>
               <BuyerPaymentTermsID>NT60</BuyerPaymentTermsID>
               <SupplierPaymentTermsID>NT60</SupplierPaymentTermsID>
            </PaymentTerms>
            <OrderItem>
               <PurchaseOrderItemID>000010</PurchaseOrderItemID>
               <OrderItemText>S0B123SP38BP2</OrderItemText>
               <RequestedQuantity unitCode="PC">1.0</RequestedQuantity>
               <GoodsReceiptIsExpected>true</GoodsReceiptIsExpected>
               <Product>
                  <BuyerProductID>11</BuyerProductID>
                  <SupplierProductID>S0B123SP38BP2</SupplierProductID>
               </Product>
               <ScheduleLine>
                  <RequestedDeliveryDate>2024-08-06</RequestedDeliveryDate>
                  <ScheduleLineOrderQuantity unitCode="PC">1.0</ScheduleLineOrderQuantity>
               </ScheduleLine>
               <PricingElement>
                  <ConditionCurrency>EUR</ConditionCurrency>
                  <ConditionRateValue>19.99</ConditionRateValue>
                  <ConditionType>PPR0</ConditionType>
               </PricingElement>
               <Text>
                  <LongTextID>0001</LongTextID>
               </Text>
            </OrderItem>
            <OrderItem>
               <PurchaseOrderItemID>000020</PurchaseOrderItemID>
               <OrderItemText>S0C456SP44CP2</OrderItemText>
               <RequestedQuantity unitCode="PC">1.0</RequestedQuantity>
               <GoodsReceiptIsExpected>true</GoodsReceiptIsExpected>
               <Product>
                  <BuyerProductID>21</BuyerProductID>
                  <SupplierProductID>S0C456SP44CP2</SupplierProductID>
               </Product>
               <ScheduleLine>
                  <RequestedDeliveryDate>2024-08-06</RequestedDeliveryDate>
                  <ScheduleLineOrderQuantity unitCode="PC">1.0</ScheduleLineOrderQuantity>
               </ScheduleLine>
               <PricingElement>
                  <ConditionCurrency>EUR</ConditionCurrency>
                  <ConditionRateValue>250.0</ConditionRateValue>
                  <ConditionType>PPR0</ConditionType>
               </PricingElement>
               <Text>
                  <LongTextID>0001</LongTextID>
               </Text>
            </OrderItem>
            <PricingElement>
               <ConditionCurrency>EUR</ConditionCurrency>
               <ConditionRateValue>5.95</ConditionRateValue>
               <ConditionType>ZFR0</ConditionType>
            </PricingElement>
         </Order>
      </edi:OrderRequest>
   </soap-env:Body>
</soap-env:Envelope>

And this is the response:

<soap-env:Envelope xmlns:soap-env="http://schemas.xmlsoap.org/soap/envelope/">
    <soap-env:Header/>
    <soap-env:Body>
        <soap-env:Fault>
            <faultcode>soap-env:Server</faultcode>
            <faultstring xml:lang="en">Web service processing error; more details in the web service error log on provider side (UTC timestamp 20240806085807; Transaction ID 9D45B69DC8B90210E0066B1585C09E3E)</faultstring>
            <detail/>
        </soap-env:Fault>
    </soap-env:Body>
</soap-env:Envelope>

 How can I post a cancellation in SAP Public Cloud using SOAP (URL: /sap/bc/srt/scs_ext/sap/OrderRequest_In)?

Any help or insights would be greatly appreciated.

Best regards,

Viola

#SOAPRequest
#SalesOrder
#Cancel
#B2BIntegration

[Fancy_Zou]

Hi,

A quick question: Have you completed all the integration setup following the guidance of scope item 2EL Integration of Sales with External Buyers (2EL)?

Best Regards,
Fancy

[Viv24]

Hi Fancy,

thank you for your comment. Yes, every requirement is done and active. We double checked them.

Best regards,
Viola