How to feed alerts from external alerting tool to focused run?

[arindrajit_chakraborty]

Hi Experts,

I am looking forward to getting a solution in fetching alerts from a third party alerting tool and feeding them to FRUN. Is there a way by which this can be achieved? Any help regarding this would be appreciated.

Thanks and Regards,

Arindrajit

[former_member586988 · Accepted solution]

Hello Arindrajit,
Yes this can be achieved, the FRUN Advanced Event & Alert Management also provides integration to consume un-modelled events and metrics from external monitoring tools.

The documentation on https://support.sap.com/en/alm/sap-focused-run/expert-portal/alert-and-event-management.html confirms that "also alerts from third-party applications can be fed into alert management".

Please for more details check: https://support.sap.com/content/dam/support/en_us/library/ssp/alm/sap-solution-manager/focused-solut...

Thanks and Regards,
Caio