How to Enable Remote Test System in SAP Business Bydesign and C4C

[SAPSupport]

You want to use a test tenant as remote test system with connection to the production tenant and merge back functionality. How can this be achieved?

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[SAPSupport · Accepted solution]

1. If you want to use an initial test tenant as a remote test system with connection to the production tenant so that you can use it to work on remote change projects, then follow below steps.

   1. Request a termination of the test system which has the First Implementation with status "Started" or "Tested"
   2. Request a new system with copy of source system (production)
   3. In the source system, create and then copy a change project via button Copy Solution Profile
      
      
2. If you want to use a non-initial test tenant as remote test system with connection to the production tenant, you may open an case and ask SAP Support to close the project. However, this is not a recommended option because there is a potential risk of data mismatch between the test and production system. Often a standalone test tenant is an older tenant with older test data. If a user copies a change project from the production to the standalone test tenant, then maybe the test data in the test tenant does not fit to the configuration copied from the productive tenant. In this case, the test tenant cannot be used and may end up in data inconsistency with the configuration. With that in mind, the best way is to handle this is set up a fresh test tenant as full copy from the production tenant, so that the data is recent, and afterwards copy the solution profile.