How to configure the 'Domain Name' in the adaptive job server to work in BO 4.2?

[former_member547837]

I need to complete the following section of the job server setup in BusinessObjects (my assumptions filled in):

Domain:

Host: send.exampledomain.net

Port: 587

Authentication: Login (has options for None/Plain/Login – so Login selected)

Username: myusername@exampledomain.net

Password: mypassword

I am not sure what to put in the Domain selection.

I’ve tried various ideas in the domain section including 'exampledomain.net' and blank but I just get this error:

login error. [Authentication failed with [Login] authentication protocol. Return code: [SMTP 530 - Authentication required.].]: [CrystalEnterprise.Smtp]

[former_member547837]

Could this be because the SMTP server requires TLS? I thought that was default in BO 4.2, there is a tick box for SSL (not ticked) but not one for TLS?

[denis_konovalov]

TLS is part of SSL protocol.