on 09-04-2016 7:19 AM
Hi
We have added some zfields in the itsm and with the below document we have added the custom fields in CRM UI.
But we need to add the same fields in BW Reporting filter (Attached the screenshot for reference).
Do you know some badi or other way to do so ?
Thanks in advance.
Regards,
Venkat
Hi Venkat,
For this purpose enhancement spot AI_CRM_IM_ENH_BW_EXTRACT can be used. BAdI AI_CRM_IM_GENERIC_FIELDS can be used to map customer-specific fields to generic fields that can be used in reporting, method MAP_FIELDS maps the customer-specific fields to the generic fields.
SAP has already made some generic fields for custom fields to be mapped to BW reporting, you have the below to use
The following generic fields are available:
10 fields of data type CHARACTER (length: 60)
10 fields of data type DATE (length: 60)
10 fields of data type DECIMAL (length: 15)
Hope this helps you.
Regards,
Dillip
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Hi Venkat,
There are dummy fields options for customer attributes in the standard BW templates that SAP already delivers.
Using the Badi AI_CRM_IM_GENERIC_FIELDS you can map the fields that were created using AET, method MAP_FIELDS is were the logic needs to be put so these dummy fields are filled with the customer values when the extractor is run.
The dummy fields can be found in Multiprovider 0SPRMDAT2.
The standard Badi is already mapped with 5 standard dummy fields in BTServiceH BO objects, you can start looking it has a base to start.
Regards,
Dillip
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