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How to access SAP Cloud ALM

SAPSupport
Employee
Employee
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How to access SAP Cloud ALM

 


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Learn more about the SAP Support user and program here.

Accepted Solutions (1)

Accepted Solutions (1)

SAPSupport
Employee
Employee
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Dear Customer, 

The video How to Request SAP Cloud ALM contains a walkthrough for the entire process, with the most up-to-date process documented in the SAP Help Portal Requesting SAP Cloud ALM page. 

Kindly Check the KBA : 3081894 - How to Request SAP Cloud ALM? - Video, that provides you with the steps to provision SAP Cloud ALM : 

  1. Access the SAP Support Portal page for SAP Cloud ALM.
  2. Navigate to and click the "Request" button to open the "Systems & Provisioning" area in SAP for Me.
  3. Identify the SAP Cloud ALM entry in the table "Products Available for Provisioning". 
    • You need a valid S-user with "Edit" authorization permissions in order to be able to create a request for SAP Cloud ALM.
    • If you do not have "Edit cloud data" authorization permissions, you will not be able to see any data in the table on this screen. 
    • You can contact your Administrator to request those authorizations by using the "My Important Contacts" tab in the "Users & Contacts" header area.
  4. Click the "Start Provisioning" button.
  5. Select a deployment region in the pop-up for your SAP Cloud ALM tenant. 
  6. Specify a Subdomain for your SAP Cloud ALM tenant. 
    • The subdomain value you specify during the request cannot be changed later and cannot be reused, so double check any data you input in this field. 
  7. Specify an SAP Cloud Identity Service in the pop-up.
  8. Agree to the terms and conditions.
  9. Click "Submit.
  10. Wait some time for the "Provisioning Status" value to update in the interface. 
  11. When the "Provisioning Status" is successful:
    • An SAP Cloud ALM tenant will be prepared with an Administration user based on your e-mail address.
    • A Global account named "SAP Cloud ALM" or "SAP Cloud ALM - <ERP Cust Num>",Sub account named "SAP Cloud ALM" will be prepared in the SAP Business Technology Platform with an Administration user based on your e-mail address. 
      *SAP Cloud ALM provisioned prior to November 30th 2023,Global Account has name of "SAP Cloud ALM",
      *SAP Cloud ALM provisioned after November 30th 2023,Global Account has name of "SAP Cloud ALM - <ERP Cust Num>".
    • You will receive a welcome e-mail with access to your SAP Cloud ALM tenant and a link to documentation that guides you to completing the setup and administration for SAP Cloud ALM.  
    • If you selected to create a new Identity Authentication Service (IAS) tenant in step 7, you will receive an e-mail to activate your IAS user account. 

Best Regards, 
SAP Support

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