How do I backup a SAP CAL instance hosted on GCP?

[eric_ruider]

Hello,

when I click the backup option in our SAP CAL instance, the backup will always fail. I already did some research and apparently the storage size in GCP needs to be enlarged manually.

My question is now, which storage I need to enlarge. Is it the VM that hosts the HANA database? And if so, which volume/disk is it? Would be great if someone could provide a quick tutorial.

Thanks in advance

[tsvetinka_gaydazhieva · Accepted solution]

Dear Customer,

For each failed operation SAP Cloud Appliance Library, provides an error message description. You could check it by clicking on the Show Error button. In your case, according our log files, it is missing permitions 'compute.images.create'. Please check our FAQ page -> What are the roles required for the service account to grant permissions to SAP Cloud Appliance Library?.

Best regards,

Tsvetinka

[eric_ruider · Accepted solution]

I am sorry, but I could neither find any error message nor any log file on the SAP CAL administration site. Could you please provide any information on how to access those log files?

The service account on GCP already has all required permissions stated by the linked FAQ so I can rule out this error cause.

[tsvetinka_gaydazhieva · Accepted solution]

Dear Customer,

You have successful operations, executed against your appliance, after the failed back up creation. This is the reason for the missing "Show Error" button. If you would like, you could initiate again e new back up creation and to check the error message after that. In order to be able to create back up successfully, the missing required permission (in your case) is "compute.images.setLabels" for the project.

Best regards,

Tsvetinka