How can SAP BO send emails with SMTP certificate

[RuidaLv]

Dear experts,

I already fillin the parameters, but how to configure the SMTP certificate

[RuidaLv]

additional information, bo log reports TCP open failed.

but when i use echo test | mail -vvv -s "test mail" on server, it works, and i can receive the email

[ayman_salem · Accepted solution]

Check out the help guide "Setting up SMTP over SSL" for setup instructions.

https://help.sap.com/docs/SAP_BUSINESSOBJECTS_BUSINESS_INTELLIGENCE_PLATFORM/9029a149a3314dadb8418a2...

[RuidaLv · Accepted solution]

thanks for your reply, our BO services are running on AIX server. Is there any introduction for AIX or Linux environment?

[ayman_salem · Accepted solution]

The procedure is the same for Linux, AIX, and Solaris.
For AIX, the corresponding installation directory is <INSTALLDIR>/sap_bobj/enterprise_xi40/aix_rs6000_64/

Note: On 4.3 SP03 and higher, the certificate.crt must be converted to certificate.pse

see KBA  2540416 - How to set up SMTP over SSL, BI 4.2SP04+

For TCP communication, ensure that the required port is open in your firewall configuration

Refer to the "Troubleshooting" section in the same KBA mentioned above to verify port connectivity

[RuidaLv · Accepted solution]

Hi sir,

I followed the instruction, but error: Verify return code: 20 (unable to get local issuer certificate)

here is the commands and result

and I put the cert file here.

what is the reason could be?

thanks!

[ayman_salem · Accepted solution]

It appears that the root CA certificates are missing from your configuration

also, note: if you're using BI 4.3 SP03 or later, the certificate.crt must be converted to certificate.pse as outlined in the SAP Note

[RuidaLv · Accepted solution]

this is our version, 4.3 Support Pack 2 Patch 4, is the cert necessary to be converted as well?

[ayman_salem · Accepted solution]

No, for the BI version you're using, there's no need to convert the certificate to PSE format.
Just make sure to include the root CA certificate as well—it appears to be missing