GRC Process Control - Case ID Error in the workflow

[former_member554246]

Hi Experts,

I am not able to trigger workflow through planner in Process Control 10.0. It shows "Error" status in Planner Monitor.

In SWI1, the error message shows as "Case "xxxxxx(Random number)" does not exist". I have attached the screen shot of the same.

Kindly let me know the missing configuration for the below issue. Thanks

[former_member554246 · Accepted solution]

Hi

Thanks for the replies..

The issue is resolved and now the workflow is getting triggered..

Solution : I have not maintained the relevant roles for WF-BATCH User in the system...

Regards,

Vinay

[Former Member]

Vinay:

Did you check to make sure you have all green lights under "Case Management" in the IMG?

Matt

[Former Member]

Check if the Business Event-0PC_RECE_ISSUE is turned on in SWE2. also check if security role is correctly assigned.