- SAP Managed Tags
"Hello Community,
I am reporting a persistent and reproducible error that is preventing the setup and use of all new SAP BTP trial accounts.
The Issue: The automated 'Establish Trust' process fails consistently with a '404 Not Found' error, which prevents the subscription of key services like SAP Build that require an OIDC trust.
Critical Evidence:
This is a global issue, not regional. I have provisioned separate, new trial accounts in both the US and European regions. The exact same error occurs on both, proving a systemic failure.
Error Message: (404 Not Found: "{"error":"Error during communication with IAS. Error was: 404 Not Found: \"{\"details\":[],\"error\":{\"code\":404,\"message\":\"<html><head><title>404 Not Found<\\/title><\\/head><body><br>404 Not Found - You did not enter a valid URL.<\\/br><\\/body><\\/html>\",\"target\":\"/tenant/registry\"}}\". Incoming request GET, /iastenants/g!c22e1c11-8835-463f-a5c7-4633513b12b5","uri":"/iastenants/g!c22e1c11-8835-463f-a5c7-4633513b12b5"}"(Correlation ID: 4bafd65c-b674-4e0a-6549-db3215514c9f)).
Correlation ID: (4bafd65c-b674-4e0a-6549-db3215514c9f).
Standard troubleshooting (cache clearing, multiple browsers, retries) is ineffective as the root cause is at the platform level. This is likely affecting all new trial users worldwide.
Can this report be escalated to the BTP Core Services or SAP Identity Authentication team for immediate investigation? Thank you."
Accepted Solutions (1)
Answers (1)
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