Getting Request failed with status code 500 using SAP Joule

[morris91]

Hi experts, I'm using SAP Joule extensions but after a while I'm getting this error:
'Request failed with status code 500'

Since I'm using a trial account maybe there are limitations about max numbers of requests?
If not, any suggestion about how to fix it?

[BrianSm]

I started seeing the same error today. Any idea what is causing this?

[Noel_Hendrikx]

Hi Morris,

HTTP error 500 is an internal server error, meaning that something on the other side (Joule) is causing an error. It could be the max number of requests, but then it should give a decent error message back instead of an error 500 (that's what I expect as a developer at least :-))

It also could be that your request contains invalid characters. Could you please try again without the . 

Regards,

Noël

[morris91]

Hi Noel, many thanks for suggestion but I've already tried other request without dot or special characters.