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Flexible Workflow workitem not assigned to any agent.

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Hello All,

We have created a custom flexible workflow, and assigned a rule for determining agents and the same is configured by using Manage Workflows tile.

Now the issue is the agents are determining based on the rule configured and Work item is also getting triggered.

But the work item triggered is not assigned to any agent.

Can someone help here.

Regadrs,

Anil

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