Fiori Push Notification with Situations handling or with another Notification provider?

[Gerd_x]

Hello Experts,

In S/4Hana 2023 we want to trigger a push Notification

• when an order of a specific order type is newly created
• to specific users (can be determined from a custom CDS view)
• on a mobile device or Fiori Shell bar
• without doing a (bigger) development, just config

 How to implement this?

 Option 1: Situations Handling

There seems to be no standard framework available to cover this, so it seems we need to use the extended framework of situations handling. Can the requirements be fulfilled with the extended framework of situation handling?

Option 2: Workflow

Using Workflow and then the Notification provider SAP_BUSINESS_WORKFLOW would probably work. But then we’d need a developer with workflow skills, which we don’t have.

 Option 3: Other notification providers?

Can we use instead of Situations Handling or Workflow another notification provider (/IWNGW/BEP_NPREG) which is already available? I can find in S/4H2023 FP02 around 88 notification providers. Are there other notification providers with which my scenario can be fulfilled and without doing a bigger development?

I’m wondering e.g. if following provider would be helpful?

SAP_FIORI_REFERENCE_APPS    CL_SEPMRA_NOTIF_PROVIDER

Thanks in advance!

[Chuma]

Hello @Gerd_x 

You aim to trigger a push notification when a specific order type is created, targeting designated users identified via a custom CDS view. The notification should appear on mobile devices or in the Fiori shell bar, with minimal custom development and preferably using standard configuration.

Section	Details
Option 1: Situation Handling (Recommended)	Feasible. The Extended Framework for Situation Handling allows for custom scenarios based on business objects. You can: • Define custom situations triggered by specific order types. • Determine recipients using a custom CDS view. • Deliver notifications to users via the Fiori Launchpad or SAP Mobile Start. Refer to the SAP Help Portal for detailed guidance: Situation Handling - Extended Framework.
Option 2: Workflow (SAP Business Workflow)	Possible but not ideal. Implementing this via SAP Business Workflow would require: • Development of custom workflows. • Expertise in workflow configuration.This may not be the optimal approach due to the lack of workflow development resources.
Option 3: Other Notification Providers	Limited applicability. While SAP S/4HANA includes various notification providers (e.g., /IWNGW/DEMO), these are typically tied to standard applications. Utilising them for custom scenarios would necessitate development efforts, which contradicts the minimal development requirement.

Let me know if you need further input

With regards

Chuma