Fiori Launch Page blank in SAPUI5 SP05

[PekkaKorsoff]

Hi,

I have the blank launchpage problem in SAP UI5 SP05, not after an upgrade but with a fresh installation. I have read through the blogs in the scn and applied note 1854180 according to LL10 (http://scn.sap.com/community/mobile/blog/2013/10/24/lessons-learned-sap-ui5-add-on-sp05-issue-with-t...) (but none of the prerequisite notes were installable) and have also upgraded the SAPUI5 to 1.14.2 with note  189698 according to http://scn.sap.com/thread/3433713.

We have installed the NW Gateway as the central hub and also all the SAPUI5 components are installed on the GW system. The backend is ECC 6.05.

I can see the following in the Chrome (Inspect element -> Network) for each of the tiles in the launch page:

1.   Request URL: 

   http://sapdemo15.edelkey.net:8030/sap/opu/odata/UI2/PAGE_BUILDER_PERS/Chips('X-SAP-UI2-PAGE%3AHCM002...')

2.   Request Method: 

   GET

3.   Status Code: 

   404 Not Found

4. Request Headersview source 
   1.   Accept: 

      application/json

   2.   Accept-Encoding: 

      gzip,deflate,sdch

   3.   Accept-Language: 

      en-US,en;q=0.8

   4.   Connection: 

      keep-alive

   5.   Cookie: 

      SAP_SESSIONID_GW2_001=QwMR7YMTk61-JDQPij57BzoD1yFAYhHjgUIAGZnJQ4k%3d

   6.   Host: 

      sapdemo15.edelkey.net:8030

   7.   MaxDataServiceVersion: 

      3.0

   8.   Referer: 

      http://sapdemo15.edelkey.net:8030/sap/bc/ui5_ui5/ui2/launchpage/home.html

   9.   User-Agent: 

      Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/30.0.1599.101 Safari/537.36

   10.   X-CSRF-Token: 

       Fj-gLut5BPmuGGC6OEwd_Q==

5. Response Headersview source 
   1.   connection: 

      Keep-Alive

   2.   Content-Length: 

      396

   3.   Content-Type: 

      application/json

   4.   dataserviceversion: 

      1.0

   5.   date: 

      Tue, 29 Oct 2013 06:21:08 GMT

   6.   server: 

      SAP NetWeaver Application Server / ABAP 731

And in catalog maintenance (http://sapdemo15.edelkey.net:8030/sap/bc/ui5_ui5/ui2/launchpage/admin/admin.html)

I get t an alert like this

Loading catalog page SRA002_HCM_TS_MAN failed

And if I try the add tiles to a new catalog:

Uncaught TypeError: Cannot call method 'getRemoteCatalog' of undefined in http://sapdemo15.edelkey.net:8030/sap/public/bc/ui2/services/sap/ui2/srvc/page.js, line 130

Finally, in page administration I can see the catalogs, but if I try to add a chip to any page I get an error "Chip could not be added to your page, contact your system administrator if the problem persists. In the Chrome (Inspect elements -> Network) I can see

1.   Request URL: 

   http://sapdemo15.edelkey.net:8030/sap/opu/odata/UI2/PAGE_BUILDER_PERS/Chips('X-SAP-UI2-PAGE%3AHCM002...')

2.   Request Method: 

   GET

3.   Status Code: 

   404 Not Found

4. Request Headersview source 
   1.   Accept: 

      application/json

   2.   Accept-Encoding: 

      gzip,deflate,sdch

   3.   Accept-Language: 

      en-US,en;q=0.8

   4.   Connection: 

      keep-alive

   5.   Cookie: 

      SAP_SESSIONID_GW2_001=QwMR7YMTk61-JDQPij57BzoD1yFAYhHjgUIAGZnJQ4k%3d

   6.   Host: 

      sapdemo15.edelkey.net:8030

   7.   MaxDataServiceVersion: 

      3.0

   8.   Referer: 

      http://sapdemo15.edelkey.net:8030/sap/bc/ui5_ui5/sap/ARSRVC_SUITE_PB/main.html?page=PKO1&scope=PERS

   9.   User-Agent: 

      Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/30.0.1599.101 Safari/537.36

   10.   X-CSRF-Token: 

       Fj-gLut5BPmuGGC6OEwd_Q==

5. Response Headersview source 
   1.   content-length: 

      396

   2.   content-type: 

      application/json

   3.   dataserviceversion: 

      1.0

   4.   server: 

      SAP NetWeaver Application Server / ABAP 731

and

1.   Request URL: 

   http://sapdemo15.edelkey.net:8030/sap/opu/odata/UI2/PAGE_BUILDER_PERS/PageChipInstances

2.   Request Method: 

   POST

3.   Status Code: 

   404 Not Found

4. Request Headersview source 
   1.   Accept: 

      application/json

   2.   Accept-Encoding: 

      gzip,deflate,sdch

   3.   Accept-Language: 

      en-US,en;q=0.8

   4.   Connection: 

      keep-alive

   5.   Content-Length: 

      162

   6.   Content-Type: 

      application/json

   7.   Cookie: 

      SAP_SESSIONID_GW2_001=QwMR7YMTk61-JDQPij57BzoD1yFAYhHjgUIAGZnJQ4k%3d

   8.   DataServiceVersion: 

      1.0

   9.   Host: 

      sapdemo15.edelkey.net:8030

   10.   MaxDataServiceVersion: 

       3.0

   11.   Origin: 

       http://sapdemo15.edelkey.net:8030

   12.   Referer: 

       http://sapdemo15.edelkey.net:8030/sap/bc/ui5_ui5/sap/ARSRVC_SUITE_PB/main.html?page=PKO1&scope=PERS

   13.   User-Agent: 

       Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/30.0.1599.101 Safari/537.36

   14.   X-CSRF-Token: 

       Fj-gLut5BPmuGGC6OEwd_Q==

5. Request Payloadview source  
   {pageId:PKO1, instanceId:,…}
   1. chipId: "X-SAP-UI2-PAGE:HCM002_HCM_LVRQ_CR:00O2TO88JXF3MYI3UPBX734P7:CUSTOMIZING"
   2. configuration: ""
   3. instanceId: ""
   4. layoutData: ""
   5. pageId: "PKO1"
   6. title: ""
6. Response Headersview source 
   1.   content-length: 

      396

   2.   content-type: 

      application/json

   3.   dataserviceversion: 

      1.0

   4.   server: 

      SAP NetWeaver Application Server / ABAP 731

Looks to me like there is a problem with accessing the catalogs/chips, but is there any way to verify that they are available (some database table accessed by via SAPGUI?).

I have also invalidated the cache using /UI5/THEME_TOOL, but did not make any difference. Any ideas anyone?

Best regards,

Pekka

[PekkaKorsoff · Accepted solution]

Hi,

Finally the launch page problem is solved. I got the following advice from SAP support:

the error given by the internal http-server of the abap-system has
status 35, and reason
HTTPIO_ERROR_CUSTOM_MYSAPSSO-Error message sending data.

Try to configure the SSO correctly: Add parameters to instance profile:
login/create_sso2_ticket 2
login/accept_sso2_ticket 1

After adding these two parameters to the instance profile, the launch page get the tiles nicely in!

Still have the problem with the catalog administration, but that is not so critical, at least for now.

Best regards,

Pekka

[PekkaKorsoff · Accepted solution]

Hi again,

Now also the catalog administration problem is fixed, after the following actions from SAP Support:

It is a problem with the chip-xml.

So I have a look into database table /UI2/CHIP_CHDR following the

note 1942166.

The table was full of error messages.

I have run report /UI2/CHIP_SYNCHRONIZE_CACHE according to the note.

I had another look at the database table. The error messages have

gone.

Now please try againg to run the admin ui.

If the errors you have described still occurs run report

/UI2/CACHE_DELETE and try again.

Best regards,

Pekka

[Former Member]

Hi,

We got the same issue now.

did you solve it ?

Dimitry Haritonov

[PekkaKorsoff]

Hi Dimitry,

Not yet. I created a message to SAP Support, they had a look at it last week and are still processing.

Let you know if they find a solution.

Pekka

[babu_ganeshv]

Hi Pekka,

Check this thread - http://scn.sap.com/thread/3455621

this is similar to your issue see if this helps

Best Regards

Babu

[PekkaKorsoff]

Hi Babu,

Looks interesting, but not exactly the same problem. However, we were already preparing to do this, but actually got some useful advice from SAP support before we made any actions on updating the parch level to SP06.

Best regards,

Pekka

[masa_139]

Hi Pekka,

Please check the OData services are registered in the transaction /IWFND/MAINT_SERVICE.

Regards,

Masa

SAP Rapid Innovation Group - RIG

[PekkaKorsoff]

Hi Masa,

Below a screenshot from SICF with the odata services.In my understanding al the relevant sérvices are active.

The ui2 -services are using the system alias LOCAL (with "local app" flag set), sap- and gbhcm -services are using the system alias pointing to the ERP backend (with "local app" flag not set).

Best regards,

Pekka

Message was edited by: Pekka Korsoff Nov 3,2013

I have deleted and recreated, deactivated and activated the services many times, and my conclusion is that the chips are not found because they do not exist. At least they are not found in the table /UI2/CHIP_CHDR. Could there be something that has gone wrong in the installations, at which point of the installations should the chips be inserted into the system?

[masa_139]

Hi Pekka,

Have you tried this?

http://help.sap.com/saphelp_uiaddon10/helpdata/en/e6/60db2f0bed4cdcba4ed586a1cbf654/content.htm

Please upload the screenshot of LOCAL system alias definition.

Regards,

Masa

SAP Rapid Innovation Group - RIG

[PekkaKorsoff]

Hi Masa,

Yes, I had tried invalidating the cache with /UI5/THEME_TOOL (as stated in the last sentence of my original message), but no help. Funny thing is that the Tx only gives a message

This function is not possible

But if I run the corresponding program  in tx SE38 it works.

Below a screenshot of the system aliases. ES5 is the ERP backend, the GW and UI5 components are installed on the Gateway system (GW2) correspondign to system alias GW2_LOCAL.

Best regards,

Pekka

[masa_139]

Hi Pekka,

Please create customer message in SAP Service Marketplace.

I do not have further check items.

Regards,

Masa

SAP Rapid Innovation Group - RIG