Failed to load catalogs on App Finder page in FLP

[Lisa_Shang]

Hi,

Today I configured FLP for new SAP S/4 HANA 2023. And when I try to add catalogs from App Finder--Catalog tab, the error message 'Failed to load catalogs' pops up, and in this case it's always in loading status. How can I fix this issue:

[junwu]

how you configured?

[Lisa_Shang]

Hi,

This issue was resolved after run the report /UI2/PAGE_CACHE_SYNCHRONIZE. Please try this way.

Thanks.

Lisa Shang

[Devpateldevlop]

I recently faced the same issue with the error "Failed to load catalogs" on the App Finder page in the Fiori Launchpad (FLP). In my case, the root cause was that the user was missing a basic Fiori authorization role.

I followed the steps below to resolve it

• Go to transaction SU01
• Enter the affected user ID 
• Switch to the Roles tab
• Add the role Z_FIORI_FOUNDATION_USER

Save the changes and ask the user to log out and log back in (if needed).

[saurabh__khare38]

For others trying to resolve a similar error please check /IWFND/ERROR_LOG in the backend system for any authorization errors especially related to the services mentioned in the KBA - 2582799 - Tiles not displayed in the Fiori Launchpad Homepage or in the App Finder. Also, ensure that the services are active as the KBA suggests. 

• /UI2/PAGE_BUILDER_CONF
• /UI2/PAGE_BUILDER_PERS
• /UI2/PAGE_BUILDER_CUST
• /UI2/INTEROP
• /UI2/TRANSPORT

[greg_not_so]

for me it was the good old sap_all profile (if basis let you have it)

[neerja_sharma1]

Hello,

Had the same issue.

Referred below OSS note and it was resolved:

2582799 - Tiles not displayed in the Fiori Launchpad Homepage or in the App Finder

Thanks and Regards

Neerja Sharma

[bharanidharan]

Hi beibei.shang : Can we have an update your issue?

Regards,

Bharanidharan S P M