on 2023 Jun 04 9:52 AM
Hi,
I am attempting to install a trial of SAP ASE 16.0 sp04 on Windows 10 22H2 professional.
I run setup.exe as administrator, finally encounter the error: "Failed to Configure New SAP ASE".
After see the "C:\SAP\log\ASE_Suite.log", it shows me 6 nonfatal errors, I've summarized as attached file or the following code block.
I've read the post: Getting error loading jvm.dll when installing SAP ASE 16.0 sp04 trial , but still not get work around.
Does anyone have any advice on how to get this installed?
Thanks much in advance,
[Environment]
Windows 10 22H2 professional + .NET Framework 3.5 / 4.8 + Java Runtime 8u371 + Java Sdk 8u371 + Microsoft Visual C++ 2010 Redistribution
[Install Steps]
Install Type: Typical
Configuration: SAP ASE + Backup Server + Cockpit // all config parameters are using default values
finally got the "Failed to Configure New SAP ASE" error
[Error Summary] summary from C:\SAP\log\ASE_Suite.logSummary
-------
Installation: Successful with errors.
6 NonFatalErrors
-- 1..
DEBUG>>> 06-04-23 14:19:45 : SybaseConfigASEServer.findInstalledASEBit() - dir = C:\SAP\ASE-16_0
DEBUG>>> 06-04-23 14:20:09 : SybaseConfigASEServer.getASEBit() - status = -1073741515
DEBUG>>> 06-04-23 14:20:09 : SybaseConfigASEServer.getASEBit() - stdoutString =
ERROR>>> 06-04-23 14:20:09 :
-- 2..
DEBUG>>> 06-04-23 14:24:32 : SybaseConfigASEServer.findInstalledASEBit() - dir = C:\SAP\ASE-16_0
DEBUG>>> 06-04-23 14:24:33 : SybaseConfigASEServer.getASEBit() - status = -1073741515
DEBUG>>> 06-04-23 14:24:33 : SybaseConfigASEServer.getASEBit() - stdoutString =
ERROR>>> 06-04-23 14:24:33 :
-- 3..
MSG>>> 06-04-23 14:27:13 : Executing C:\SAP\ASE-16_0\bin\sybatch.exe -D C:\SAP -r C:\SAP\ASE-16_0\sqlsrv.res -l us_english -c cp850...
DEBUG>>> 06-04-23 14:27:13 : ExecCommandWithProgress.run() : Set $SY_CFG_ASE_STATUS$=-1073741515
ERROR>>> 06-04-23 14:27:13 : Exit status = -1073741515
-- 4..
MSG>>> 06-04-23 14:27:28 : Executing C:\SAP\ASE-16_0\bin\sybatch.exe -D C:\SAP -r C:\SAP\ASE-16_0\bsrv.res -l us_english -c cp850...
DEBUG>>> 06-04-23 14:27:28 : ExecCommandWithProgress.run() : Set $SY_CFG_BS_STATUS$=-1073741515
ERROR>>> 06-04-23 14:27:28 : Exit status = -1073741515
-- 5..
MSG>>> 06-04-23 14:35:35 : Registering Remote Command and Control Agent for SAP ASE on SAP ASE Cockpit with user "sa"
DEBUG>>> 06-04-23 14:35:35 : RegisterAgentPlugin.registerAgent(): Execute "exec uaf_invoke_plugin_operation ?,?,?,?,?,?,?,?,?,?,?"
DEBUG>>> 06-04-23 14:35:35 : arg1 = com.sybase.ua.plugins.asemap
DEBUG>>> 06-04-23 14:35:35 : arg2 = 4.0.0.99999
DEBUG>>> 06-04-23 14:35:35 : arg3 = 1
DEBUG>>> 06-04-23 14:35:35 : arg4 = registerASEAP
DEBUG>>> 06-04-23 14:35:35 : arg5 = SYBASE01
DEBUG>>> 06-04-23 14:35:35 : arg6 = sa
DEBUG>>> 06-04-23 14:35:35 : arg7 = ********
DEBUG>>> 06-04-23 14:35:35 : arg8 = 4992
DEBUG>>> 06-04-23 14:35:35 : arg9 = uafadmin
DEBUG>>> 06-04-23 14:35:35 : arg10 = ********
DEBUG>>> 06-04-23 14:35:35 : arg11 =
ERROR>>> 06-04-23 14:35:35 : Failed to register Remote Command and Control Agent for SAP ASE.
FAILED.
-- 6..
Finding ASE Agent Plug-in for server: SYBASE01.
ASE Agent Plug-in not found.
DEBUG>>> 06-04-23 14:35:35 : LastScreen.init(): install status is NONFATAL_ERROR
DEBUG>>> 06-04-23 14:35:35 : LastScreen.init(): false
ERROR>>> 06-04-23 14:35:35 :
The product configuration failed.<br>
Request clarification before answering.
After a painful study, I solved the problem for Typical installation.
The solution is the VC++ Redistribution version requires 2015 and later, not 2010 as document ( visual-c-requirements.png ) said.
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