I'm currently working with the byDesign inbound service, specifically using the "Maintain customer invoice requests" service, to create "Customer invoice request" and "Customer invoice" from an external system. I encountered a situation where I needed to adjust a certain tax-related entry within the received "Customer invoice request". However, this entry couldn't be edited directly. Therefore, I used the SDK to extend the "Customer invoice request", included the amended data, and reran the "Maintain customer invoice requests" service.
The process resulted in two "Customer invoice requests" being created, named "A" and "Z_A". Here's where I'm running into an issue: A "Customer invoice" is successfully created from "A"'s "Customer invoice request", but this isn't the case for "Z_A".
Upon checking their statuses, "A" shows as "Processed" while "Z_A" is labeled as "BLOCKED". What's puzzling is that the data used for registration is identical for both "A" and "Z_A".
So, my question is: Do you have any idea why only "Z_A" is being blocked and how can I resolve this?
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