on 04-22-2009 11:29 PM
Hi Friends
I'm working on setting up deadline monitoring in ESS work flow WS12300111. We are on ecc 6. The requirement is that if manager1 did not approve leave in 3 days, leave request should be moved to manager2 in box DELETING work item from manager1 in box.
Here are the steps I performed.
1. set requested end to 3 days for task TS12300097
2. following outcome of the task TS12300097 are activated
Step executed
Requested end
Processing obsolete
3. implemented step type 'process control' for the task TS12300097.
the issue is that
Work item is not getting deleted from manager1 in box.
nash
Hi Nash,
Since you set this deadline monitoring up manually, there could be some settings which you have not done properly.
Why not try using SAP deadline monitoring wizard to delete the work item from the inbox when the deadline is reached.
Click on the step that you want to monitor. Go to 'Workflow Wizard' from transaction SWDD. Go to 'Modelling Support' ->Model Deadline Monitoring.
Follow the wizard, and at the end of it, you will see that SAP has added additional branch. In that branch, you will container operation step and process control step, which will be triggered once the deadline is reached. The process control step will delete the monitored step work item.
You can compare the generated steps with the one you set manually.
Regards,
Lim...
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Hi Lim,
I am working on deadline monitoring as well. I was trying to find the SAP wizard in SWDD but no luck. I am using ECC 6.0 can you please tell me the exact path. I have gone through all the options on SWDD but cldnt find it. Your help is highly appreciated. I want to implement the same scenario but I have not moved a single centimeter and dunno what to do. Its just not working.
Thanks,
Manish.
Hi Nash,
Try the workflow wizard for setting the deadline instead of manually doing deadline montoring process.
All things will be automatically taken care by wizard.It will set the current workitem to obslete.............and in the other branch u can put the same approval task and put mannager 2 as your agent.When deadline is reached the workitem with manager1 is set to obslete and deadline wing is activated and that will send the workitem to manager2 automatically removing it from inbox of mananger1.
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Thank you guys for getting back to me.
But y question was that
How do I delete workitem from manager1's inbox and then forward it to anager2's inbox as I dont see 'process control' at the 'outcome' tab for the task TS12300097. So my concern is that does workflow ws12300111 support this feature?
Thanks
-Nash
Hello,
If you're using a modeled deadline (why requested end? use latest end instead) then it will complete the step and progress to the step which puts the workitem into manager2's inbox.
If it's not disappearing from manager1's inbox then either he's not refreshing his inbox or you haven't done the agent assignment properly in the step that puts the workitem in manager2's inbox.
(I hope you're talking about workitems and not emails)
regards
Rick Bakker
Hanabi Technology
Hi Nash,
Try this, In the modeled deadline branch use a method with the FM SAP_WAPI_FORWARD_WORKITEM and forward the work item to manager2. No need to use process control here.
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