Error while trying to activate new SAP key

[SteffenGlo]

Hello,

I am facing some difficulties while activating a new SAP key in our Integration Suite.

I am trying to activate following key:

Unfortunately I receive an unspecificated error popup after klicking "active".

Is somebody facing the same issue, or did face it in past and has a solution?

Regards,
Steffen

[mathias_rohland · Accepted solution]

Hi Steffen,

I am completely doing guesswork here. I used to see similar emtpy error messages in the past and so far I could solve these issues by completely clearing the browser cache and loggin off and on again.

Did you check the logfiles under Monitor >>> Integrations and APIs >>> Access Logs >>> System Log Files maybe you can see something in there.
Update: I had issues with a p12 key pair used for a secure connection to one of our business partners today and I can find error messages for this in our system's log.

Best of luck!

Regards,
Mathias

[SteffenGlo · Accepted solution]

Hi Mathias,

thank you for your quick answer.

Unfortunately your tips didn't work. Our log shows nothing about this and clearing the browsercache didn't help either :(.

Regards,
Steffen

[mathias_rohland · Accepted solution]

Hi Steffen, In that situation I'd open a case with SAP Support - good luck. Regards, Mathias