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Error While approving a request in MSS Inbox

vijayaraghavan_m
Explorer
0 Kudos

Hi Experts,


  When i try to approve a request from MSS Inbox, i am getting an error. When i checked the default trace, it is showing the below log.


  But when i try to approve another request after sometime, it is working perfectly. And this issue is not happening for everyone.


Caused by: javax.naming.NameNotFoundException: [BasicPersContext] Object not found in personalization Delta-Link: ngJijkmKrTkAck5w3Bklg2nH(TM~/Objects/DjnBUFB_2bH05LdSK_2bUljkT6JwVPA_3d/com.sap.pct.erp.mss.YGENHRM03

at com.sapportals.portal.pcd.gl.xfs.BasicPersContext.lookup(BasicPersContext.java:1003)

at com.sapportals.portal.pcd.gl.PcdPersContext.lookup(PcdPersContext.java:387)

at com.sapportals.portal.pcd.gl.PcdFilterContext.filterLookup(PcdFilterContext.java:403)

... 46 more


#

#1.5 #00145EB8DFBC00380000007600B20042000507B9041EBDEC#1415866103021#com.sap.engine.services.servlets_jsp.client.RequestInfoServer#sap.com/tc~wd~dispwda#com.sap.engine.services.servlets_jsp.client.RequestInfoServer#00016374#404826##n/a##3ca6cedf6b0c11e48ce90000004a7072#SAPEngine_Application_Thread[impl:3]_35##0#0#Error##Plain###application [webdynpro/dispatcher] Processing HTTP request to servlet [dispatcher] finished with error. The error is: com.sap.tc.webdynpro.services.exceptions.WDRuntimeException: Failed to load page

at com.sap.portal.pb.PageBuilder.init(PageBuilder.java:529)

at com.sap.portal.pb.PageBuilder.wdDoInit(PageBuilder.java:192)

at com.sap.portal.pb.wdp.InternalPageBuilder.wdDoInit(InternalPageBuilder.java:150)

at com.sap.tc.webdynpro.progmodel.generation.DelegatingComponent.doInit(DelegatingComponent.java:108)

at com.sap.tc.webdynpro.progmodel.controller.Controller.initController(Controller.java:215)

at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:200)

at com.sap.tc.webdynpro.clientserver.cal.ClientComponent.init(ClientComponent.java:430)

at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.init(ClientApplication.java:362)

at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.initApplication(ApplicationSession.java:783)

at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:303)

at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingStandalone(ClientSession.java:741)

at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:694)

at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:253)

at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:185)

at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:62)

at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doGet(DispatcherServlet.java:46)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1060)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

Caused by: javax.naming.NameNotFoundException: [BasicPersContext] Object not found in personalization Delta-Link: ngJijkmKrTkAck5w3Bklg2nH(TM~/Objects/DjnBUFB_2bH05LdSK_2bUljkT6JwVPA_3d/com.sap.pct.erp.mss.YGENHRM03 [Root exception is javax.naming.NameNotFoundException: [BasicPersContext] Object not found in personalization Delta-Link: ngJijkmKrTkAck5w3Bklg2nH(TM~/Objects/DjnBUFB_2bH05LdSK_2bUljkT6JwVPA_3d/com.sap.pct.erp.mss.YGENHRM03]

at com.sapportals.portal.pcd.gl.PcdFilterContext.filterLookup(PcdFilterContext.java:407)

at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1248)

at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)

at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)

at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)

at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)

at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)

at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1254)

at com.sapportals.portal.pcd.gl.PcdProxyContext.proxyLookupLink(PcdProxyContext.java:1353)

at com.sapportals.portal.pcd.gl.PcdProxyContext.proxyLookup(PcdProxyContext.java:1300)

at com.sapportals.portal.pcd.gl.PcdProxyContext.lookup(PcdProxyContext.java:1067)

at com.sapportals.portal.pcd.gl.PcdGlContext.lookup(PcdGlContext.java:72)

at com.sapportals.portal.pcd.gl.PcdURLContext.lookup(PcdURLContext.java:238)

at javax.naming.InitialContext.lookup(InitialContext.java:347)

at com.sap.portal.pb.data.PcdManager.doInit(PcdManager.java:72)

at com.sap.portal.pb.PageBuilder.init(PageBuilder.java:527)

... 31 more

Caused by: javax.naming.NameNotFoundException: [BasicPersContext] Object not found in personalization Delta-Link: ngJijkmKrTkAck5w3Bklg2nH(TM~/Objects/DjnBUFB_2bH05LdSK_2bUljkT6JwVPA_3d/com.sap.pct.erp.mss.YGENHRM03

at com.sapportals.portal.pcd.gl.xfs.BasicPersContext.lookup(BasicPersContext.java:1003)

at com.sapportals.portal.pcd.gl.PcdPersContext.lookup(PcdPersContext.java:387)

at com.sapportals.portal.pcd.gl.PcdFilterContext.filterLookup(PcdFilterContext.java:403)

... 46 more




Please let me know the root cause of this issue and solution for the same.


Thanks,

Vijay!

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hello


Clear all the personalization of the users who all are facing the issue .

Refer to the following help link Removing PCD Personalization Data

http://help.sap.com/saphelp_nw73/helpdata/en/A9/0B3A3BF5F245D59CEBCEE83CBD28FD/frameset.htm

Note :- Cleaning up of personalization data may be necessary to solve problems that are related to a specific users or to a specific objects in the portal.

Regards.