Error message: Couldn't subscribe to SAP Build Process Automation. Try again. If the problem persist

[KarthikeyaK]

I could not subscribe BPA. Please assist

[Sankara1]

Hello Karthikeya, 

Error Message: "Couldn't subscribe to SAP Build Process Automation. Try again. If the problem persists"

If you encounter the error message "Couldn't subscribe to SAP Build Process Automation. Try again. If the problem persists," follow these steps to resolve the issue:

1. Check for Existing Service Instances:

   • Ensure that there are no workflow service instances created in your subaccount before July 2020. If there are, you must delete all the workflow service instances. Note that deleting these instances will also delete all relevant data from your subaccount. For more information, see Deleting Service Instances 

2. Check for Existing Subscriptions:

   • Verify that your subaccount is not already subscribed to SAP Intelligent RPA before July 2020. If there is an existing subscription, you must unsubscribe from SAP Intelligent RPA. This operation will delete all relevant data of SAP Intelligent RPA from your subaccount. For more information, see Subscribe to Multitenant Applications Using the Cockpit .

3. Create a New Subaccount:

   • If your subaccount already has an active subscription to SAP Intelligent RPA, you must create a new subaccount. You cannot subscribe to SAP Build Process Automation in the same subaccount
     .

4. Run the Service Booster:

   • Use the service booster SAP Build Process Automation (Addon) to subscribe to SAP Build Process Automation. This booster will help automate the configuration process 

By following these steps, you should be able to resolve the subscription error and successfully subscribe to SAP Build Process Automation. If the problem persists, please contact SAP support for further assistance.