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Error during Knowledge Management startup after migrating

Former Member
0 Kudos
49

After migrating ep from nw04SP16 to nw04SP19,I got some Error during Knowledge Management startup.

And it show 142 objects having invalid settings in Results of Configuration Check under System Administration -> System Configuration -> Knowledge Management -> Content Management.

Open the object ,the Error info like this:

Unexpected error in the client configuration object checker of topic ".../Collection Renderer Settings/Collection List Renderer Settings"; system error is "java.lang.NoClassDefFoundError: com/sap/netweaver/km/monitor/IMonitorInfoProvider

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Loader Info -


ClassLoader name: [sap.com/com.sap.netweaver.bc.rf] Parent loader name: [com.sapportals.portal.prt.util.AutoClassLoader@17e42da] References: library:tc~jmx Resources: F:\usr\sap\ED1\JC00\j2ee\cluster\server0\apps\sap.com\irj\servlet_jsp\irj\root\WEB-INF\portal\portalapps\com.sap.netweaver.bc.rf\lib\bc.rf.ci_api.jar

F:\usr\sap\ED1\JC00\j2ee\cluster\server0\apps\sap.com\irj\servlet_jsp\irj\root\WEB-INF\portal\portalapps\com.sap.netweaver.bc.rf\lib\bc.rf.common_api.jar

F:\usr\sap\ED1\JC00\j2ee\cluster\server0\apps\sap.com\irj\servlet_jsp\irj\root\WEB-INF\portal\portalapps\com.sap.netweaver.bc.rf\lib\bc.rf.framework_api.jar

F:\usr\sap\ED1\JC00\j2ee\cluster\server0\apps\sap.com\irj\servlet_jsp\irj\root\WEB-INF\portal\portalapps\com.sap.netweaver.bc.rf\lib\bc.rf.mi_api.jar

F:\usr\sap\ED1\JC00\j2ee\cluster\server0\apps\sap.com\irj\servlet_jsp\irj\root\WEB-INF\portal\portalapps\com.sap.netweaver.bc.rf\lib\bc.rf.moni_api.jar

F:\usr\sap\ED1\JC00\j2ee\cluster\server0\apps\sap.com\irj\servlet_jsp\irj\root\WEB-INF\portal\portalapps\com.sap.netweaver.bc.rf\lib\bc.rf.nemesis_api.jar

F:\usr\sap\ED1\JC00\j2ee\cluster\server0\apps\sap.com\irj\servlet_jsp\irj\root\WEB-INF\portal\portalapps\com.sap.netweaver.bc.rf\lib\bc.rf.runtime_api.jar

F:\usr\sap\ED1\JC00\j2ee\cluster\server0\apps\sap.com\irj\servlet_jsp\irj\root\WEB-INF\portal\portalapps\com.sap.netweaver.bc.rf\lib\bc.rf.util_api.jar

F:\usr\sap\ED1\JC00\j2ee\cluster\server0\apps\sap.com\irj\servlet_jsp\irj\root\WEB-INF\portal\portalapps\com.sap.netweaver.bc.rf\lib\crtinit_api.jar

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The error occurred while trying to load "com.sapportals.wcm.repository.runtime.CmSystem".".

Anyone got any ideas as to why this would start happening?!

Thanks

Lis

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi,

We had a similar issue when we applied SP18 on SP15.

The issue was because KM was not completely deployed.

I advise you to redeploy the KM components once again. You can also check the KM components and see whether they are deployed correctly.

Please see note 895523 for redeployment.

Thanks & Regards,

Vijith