ERROR at Phase MAIN_NEWBAS/RUN_RSCPFROM_CRR

[Former Member]

Hi Gurus,

I am doing Support Packages stack update on Solution Manager 7.1 from SP04 to SP08 using SUM 1.0 SP06

I got struck with error at downtime phase MAIN_NEWBAS/RUN_RSCPFROM_CRR!, unable to proceed  further, by seeing logs it is connecting to shadow system and running jobs and job is cancelling. To verify the error i am trying to login to shadow instance but it is not allowing to login (sapgui page is not opening).

I have verified through sap mmc as shadow instance is running but why am not able to login to  shadow instance.

for error details please find attached screens and help me to solve this issue.

Thanks in advance,

Venkat

[Former Member]

Hello Venkat,

Same issue here, did you manage to reset SUM without restoring Database Backup?

Best regards

[Former Member]

Hi Rojano

There's no option to reset at this point. You will need to restore to point just before the switch, and then reset SUM.

[Former Member]

Thanks Nader,

Do you know what is the correct SUM versión to use? I can't found any other SUM on marketplace newer than SUM 1.0 SP6 patchlevel 5.

Maybe SUM 1.0 SP5 patchlevel 13?

Regards

[Former Member]

Hi

SAP came out with SUM 1.0 SP6 PL6, and it is equally bad. I used it and it gave the same error. I am currently upgrading using SUM 1.0 SP5 PL13. I will let you know if it works or not in few hours.

[Former Member]

Thanks Nader!

[former_member244182]

Hi everyone

I had exactly the same  I was upgrading SAP NW MOBILE 7.1 SP04 TO SP16
, the first time last week i used SUM PL5 and it faild in phase "MAIN_NEWBAS/RUN_RSCPFROM_CRR"

anyway i had only one option i reset update and i started from scratch
I wasted alot of time again with no result even if i use the last SUM PL6 recommended by sap but  i get the sap mistake 😞

please if any one can find solution please advice me

Hicham

[Former Member]

Hicham

In SP6 there's no option to reset the SUM tool once you start the Execution phases. In order to do so, as I mentioned earlier, you must restore to the end of Preprocessing phase and then you will be able to reset.

Also, for Mobile 7.1, since this is not an upgrade, you can possibly do the support packs manually and avoid using SUM tools for now.

[Former Member]

Rojano

The upgrade was successful (NW Duala stack 7.11 --> NW dual stach 7,31). I used SUM 1.0 SP5 PL13.

[Former Member]

Thanks Nader, I w'll try with that version.

[Former Member]

Hi All,

Once you get this error we dont have other option here, Only reset upgrade/update.

for reset steps:

1. Restore successful backup which you have taken before entering into downtime.

2. Take a backup of current usr/sap directory and SUM directory.

3. Restore entire usr direcotry, if your SUM is in other location you need to restore SUM also. (These are all directiries which you have taken backup before entering into downtime).

4. Reset update from SUM gui.

Thanks,

Venkat