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ERP EhP5 Installation, Prepocessing Phase, ACT_UPG long processing time

Former Member
0 Kudos

Hello all,

we are currently installing EhP5 for ERP and we are stuck in the Preprocessing phase of the EhPI- program. The Phase MAIN_SHDRUN/ACT_UPG is running for almost 11 days now. It updates the the logs in the folder \EhP5\EHPI\abap\tmp regularly. The most recent log file is about 160MB in size. On the shadow system, the report RADMASDSC is still running.

Is there any advice you can give - except waiting the system to complete ?

Kind regards and thanks a lot,

Muhammed

Edited by: Muhammed Sahin Kocak on Feb 21, 2011 1:59 PM

Accepted Solutions (0)

Answers (4)

Answers (4)

Former Member
0 Kudos

Hello Mohammed

I have same issue in EHP5 to upgrade my ECC6 with EHP5.

MAIN_SHDRUN/ACT_UPG is running since 3 days and have same memory issue like you defined.

How did you deal it ? How did you stop the ACT_UPG phase which is not able to stop then i need to repeat from that point after setting the memory parameters.

i have set the breakpint and click on stop installation but there is a message that Stopping ehpi is not possible!

Please advise

Former Member
0 Kudos

Hi Anwer,

I had exactly the same problem.

What i have done was:

1: add new parameter

2: stop SHd instance

3: start SHd instance

and the ACT_UPG was still running but now correctly.

In my case, no needed to stop the ehpi.

Best Regards,

Nuno Almeida

Former Member
0 Kudos

Always check latest 1387739 where they have increased the value to double

abap/heap_area_total = 10000000000

abap/heap_area_nondia = 10000000000

ztta/roll_area = 20000000

tomas_black
Active Contributor
0 Kudos

Hello guys,

I believe the following KBA (wrote by me ) can help a lot with slownesses in ACT_UPG:

[1630256: Usage of the "memory-optimized activator" during Upgrades and Enhancement Packages Installations|https://bosap-support.wdf.sap.corp/sap(bD1lbiZjPTAwMQ==)/bc/bsp/sno/ui_entry/entry.htm?param=69765F6D6F64653D3030312669765F7361706E6F7465735F6E756D6265723D3030303136333032353626]

It covers the usage of the feature "memory-optimized activator". This is little documented and customers quite often select YES on it, and this is the cause of the problem. YES should be only used for 32bit systems (rare nowadays)! The KBA describes how to fix this.

Also, there's note #[1387739: Out of memory in ACT_UPG phase during EHP installation|https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1387739] that talks about the shadow instance parameters (mentioned in a reply above)

Please check these documents (you can also rate my KBA if you want ), I bet they'll help a lot of people!

Best regards,

Tomas Black

Former Member
0 Kudos

Hi ,

Just a quick one.. By any chance did you select "memory optimized activator" in CONFIGURATION phase..

Thanks,

Rahul

Former Member
0 Kudos

Hallo,

thanks alot for your answer.

Beneath is an extract from the beginning of the log file. Hope it helps.

Our database statistics might be out of date (Oracle). Could this be the problem?

Thanks in advance,

Muhammed


1 ED0317XProgram start============================================================
1 ED0314
1 ED0314 Mass Activation
1 ED0314
1 ED0302 =========================================================================
1 ED0327 Process..................: "sipro12_7"
1 ED0303 User.....................: "DDIC"
1 ED0305 Date, time...............: "11.02.2011", "16:00:14"
1 ED0307 Platform.................: "CUSTOMER"-"D02"("701")/"ORACLE/WindowsNT/sipro12"
1 ED0311 Tool.....................: "BATCH"/"RADMASG0"
1 ED0315 Log......................: "F", "D:EhP5EHPIabap	mpSAPA-702DDINSAPBASIS.D02"
1 ED0314
1 ED0316 Program parameters:
1 ED0313 Input Medium...............: Transp. Requests: SAPK-702DDINSAPBASIS
1 ED0314 ...........................: SAPK-702DRINSAPBASIS
1 ED0314 ...........................: SAPK-702DMINSAPBASIS
1 ED0314 ...........................: SAPK-702DZINSAPBASIS
1 ED0314 ...........................: SAPKNA7021
1 ED0314 ...........................: SAPK-701AGINWEBCUIF
1 ED0314 ...........................: SAPKE60406
1 ED0314 ...........................: SAPKGPDD16
1 ED0314 ...........................: SAPKGPFD16
1 ED0314 ...........................: SAPKGPPD16
1 ED0314 ...........................: SAPKGPRD16
1 ED0314 ...........................: SAPK-60016INECCDIMP
1 ED0314 ...........................: SAPK-60016INERECRUIT
1 ED0314 ...........................: SAPK-60018INISH
1 ED0314 ...........................: SAPK-60016INISOIL
1 ED0314 ...........................: SAPK-80A09INSLLPI
1 ED0314 ...........................: SAPK-702DDINSAPABA
1 ED0314 ...........................: SAPK-702DRINSAPABA
1 ED0314 ...........................: SAPK-702DMINSAPABA
1 ED0314 ...........................: SAPK-702DZINSAPABA
1 ED0314 ...........................: SAPKB70201
1 ED0314 ...........................: SAPK-702DDINPIBASIS
1 ED0314 ...........................: SAPK-702DRINPIBASIS
1 ED0314 ...........................: SAPK-702DDINSAPBW
1 ED0314 ...........................: SAPK-702DRINSAPBW
1 ED0314 ...........................: SAPK-702DMINSAPBW
1 ED0314 ...........................: SAPK-702DZINSAPBW
1 ED0314 ...........................: SAPKE60407
1 ED0314 ...........................: SAPKGPDD17
1 ED0314 ...........................: SAPKGPFD17
1 ED0314 ...........................: SAPKGPPD17
1 ED0314 ...........................: SAPKGPRD17
1 ED0314 ...........................: SAPK-60017INECCDIMP
1 ED0314 ...........................: SAPK-60017INERECRUIT
1 ED0314 ...........................: SAPK-60019INISH
1 ED0314 ...........................: SAPK-60017INISOIL
1 ED0314 ...........................: SAPK-60017INLSOFE
1 ED0314 ...........................: SAPKA70201
1 ED0314 ...........................: SAPKB70202
1 ED0314 ...........................: SAPK-70201INPIBASIS
1 ED0314 ...........................: SAPKW70201
1 ED0314 ...........................: SAPKE60408
1 ED0314 ...........................: SAPK-60020INISH
1 ED0314 ...........................: SAPK-80A11INSLLPI
1 ED0314 ...........................: SAPKA70202
1 ED0314 ...........................: SAPKB70203
1 ED0314 ...........................: SAPK-70202INPIBASIS
1 ED0314 ...........................: SAPKW70202
1 ED0314 ...........................: SAPKE60409
1 ED0314 ...........................: SAPK-405AGINEAIPPE
1 ED0314 ...........................: SAPK-60021INISH
1 ED0314 ...........................: SAPKA70203
1 ED0314 ...........................: SAPKB70204
1 ED0314 ...........................: SAPK-70203INPIBASIS
1 ED0314 ...........................: SAPK-702BGINSAPBSFND
1 ED0314 ...........................: SAPKW70203
1 ED0314 ...........................: SAPKE60410
1 ED0314 ...........................: SAPK-40501INEAIPPE
1 ED0314 ...........................: SAPK-60022INISH
1 ED0314 ...........................: SAPKA70204
1 ED0314 ...........................: SAPKB70205
1 ED0314 ...........................: SAPK-70204INPIBASIS
1 ED0314 ...........................: SAPK-70201INSAPBSFND
1 ED0314 ...........................: SAPKW70204
1 ED0314 ...........................: SAPK-70101INWEBCUIF
1 ED0314 ...........................: SAPK-605DDINSAPAPPL
1 ED0314 ...........................: SAPK-605DMINSAPAPPL
1 ED0314 ...........................: SAPK-605DRINSAPAPPL
1 ED0314 ...........................: SAPK-605DZINSAPAPPL
1 ED0314 ...........................: SAPKE60411
1 ED0314 ...........................: SAPK-605DDINEAAPPL
1 ED0314 ...........................: SAPK-605DMINEAAPPL
1 ED0314 ...........................: SAPK-605DRINEAAPPL
1 ED0314 ...........................: SAPK-605DZINEAAPPL
1 ED0314 ...........................: SAPK-605DDINEAGLTRAD
1 ED0314 ...........................: SAPK-605DMINEAGLTRAD
1 ED0314 ...........................: SAPK-605DRINEAGLTRAD
1 ED0314 ...........................: SAPK-605DZINEAGLTRAD
1 ED0314 ...........................: SAPK-605IDINFINBASIS
1 ED0314 ...........................: SAPK-605IMINFINBASIS
1 ED0314 ...........................: SAPK-605IRINFINBASIS
1 ED0314 ...........................: SAPK-605IZINFINBASIS
1 ED0314 ...........................: SAPK-605DDINFICA
1 ED0314 ...........................: SAPK-605DRINFICA
1 ED0314 ...........................: SAPK-605DMINFICA
1 ED0314 ...........................: SAPK-605DZINFICA
1 ED0314 ...........................: SAPK-605DDINFICAX
1 ED0314 ...........................: SAPK-605DRINFICAX
1 ED0314 ...........................: SAPK-605DZINFICAX
1 ED0314 ...........................: SAPK-60016ININSURANC
1 ED0314 ...........................: SAPK-60016INISM
1 ED0314 ...........................: SAPK-60016INISPSCA
1 ED0314 ...........................: SAPK-605DDINISUT
1 ED0314 ...........................: SAPK-605DMINISUT
1 ED0314 ...........................: SAPK-605DRINISUT
1 ED0314 ...........................: SAPK-605DZINISUT
1 ED0314 ...........................: SAPK-701BGINPLMWUI
1 ED0314 ...........................: SAPK-605IDINSEMBW
1 ED0314 ...........................: SAPK-605IMINSEMBW
1 ED0314 ...........................: SAPK-605IRINSEMBW
1 ED0314 ...........................: SAPK-605IZINSEMBW
1 ED0314 ...........................: SAPKA70205
1 ED0314 ...........................: SAPKB70206
1 ED0314 ...........................: SAPK-70205INPIBASIS
1 ED0314 ...........................: SAPK-70202INSAPBSFND
1 ED0314 ...........................: SAPKW70205
1 ED0314 ...........................: SAPKNA7022
1 ED0314 ...........................: SAPK-70102INWEBCUIF
1 ED0314 ...........................: SAPKH60501
1 ED0314 ...........................: SAPKE60412
1 ED0314 ...........................: SAPK-40502INEAIPPE
1 ED0314 ...........................: SAPK-60501INEAAPPL
1 ED0314 ...........................: SAPK-60501INEAGLTRAD
1 ED0314 ...........................: SAPK-60501INFINBASIS
1 ED0314 ...........................: SAPK-60501INFICA
1 ED0314 ...........................: SAPK-60501INFICAX
1 ED0314 ...........................: SAPK-60017ININSURANC
1 ED0314 ...........................: SAPK-60017INISM
1 ED0314 ...........................: SAPK-60017INISPSCA
1 ED0314 ...........................: SAPK-60501INISUT
1 ED0314 ...........................: SAPK-70101INPLMWUI
1 ED0314 ...........................: SAPK-60501INSEMBW
1 ED0314 ...........................: SAPKA70206
1 ED0314 ...........................: SAPK-70206INPIBASIS
1 ED0314 ...........................: SAPK-70203INSAPBSFND
1 ED0314 ...........................: SAPKW70206
1 ED0314 ...........................: SAPK-70103INWEBCUIF
1 ED0314 ...........................: SAPKH60502
1 ED0314 ...........................: SAPKE60413
1 ED0314 ...........................: SAPK-40503INEAIPPE
1 ED0314 ...........................: SAPK-60502INEAAPPL
1 ED0314 ...........................: SAPKGPFD18
1 ED0314 ...........................: SAPK-60502INEAGLTRAD
1 ED0314 ...........................: SAPKGPPD18
1 ED0314 ...........................: SAPKGPRD18
1 ED0314 ...........................: SAPK-60502INFINBASIS
1 ED0314 ...........................: SAPK-60018INECCDIMP
1 ED0314 ...........................: SAPK-60502INFICA
1 ED0314 ...........................: SAPK-60502INFICAX
1 ED0314 ...........................: SAPK-60018ININSURANC
1 ED0314 ...........................: SAPK-60017INISCWM
1 ED0314 ...........................: SAPK-60023INISH
1 ED0314 ...........................: SAPK-60018INISM
1 ED0314 ...........................: SAPK-60018INISOIL
1 ED0314 ...........................: SAPK-60018INISPSCA
1 ED0314 ...........................: SAPK-60502INISUT
1 ED0314 ...........................: SAPK-70102INPLMWUI
1 ED0314 ...........................: SAPK-60502INSEMBW
1 ED0314 ...........................: SAPK-70204INSAPBSFND
1 ED0314 ...........................: SAPKH60503
1 ED0314 ...........................: SAPKE60414
1 ED0314 ...........................: SAPK-60503INEAAPPL
1 ED0314 ...........................: SAPK-60503INEAGLTRAD
1 ED0314 ...........................: SAPK-60503INFINBASIS
1 ED0314 ...........................: SAPK-60503INFICA
1 ED0314 ...........................: SAPK-60503INISUT
1 ED0314 ...........................: SAPK-70103INPLMWUI
1 ED0314 ...........................: SAPK-60503INSEMBW
1 ED0314 ...........................: SAPKE60415
1 ED0314 ...........................: SAPKE60416
1 ED0314 ...........................: SAPKE60417
1 ED0314 ...........................: SAPKE60418
1 ED0314 ...........................: SAPKE60419
1 ED0314 ...........................: SAPK-605DDINEAHR
1 ED0314 ...........................: SAPK-605DMINEAHR
1 ED0314 ...........................: SAPK-605DRINEAHR
1 ED0314 ...........................: SAPK-605DZINEAHR
1 ED0314 ...........................: SAPK-605IDINECCSE
1 ED0314 ...........................: SAPK-605IRINECCSE
1 ED0314 ...........................: SAPK-605IZINECCSE
1 ED0314 ...........................: SAPKE60420
1 ED0314 ...........................: SAPK-60501INECCSE
1 ED0314 ...........................: SAPKE60421
1 ED0314 ...........................: SAPK-60501INEAHR
1 ED0314 ...........................: SAPK-60502INECCSE
1 ED0314 ...........................: SAPKE60422
1 ED0314 ...........................: SAPK-60503INECCSE
1 ED0314 ...........................: SAPKE60423
1 ED0314 ...........................: SAPKE60424
1 ED0314 ...........................: SAPKE60425
1 ED0314 ...........................: SAPK-60502INEAHR
1 ED0314 ...........................: SAPKE60426
1 ED0314 ...........................: SAPK-60503INEAHR
1 ED0314 ...........................: SAPKE60427
1 ED0314 ...........................: SAPK-60504INEAHR
1 ED0314 ...........................: SAPKE60428
1 ED0314 ...........................: SAPK-60505INEAHR
1 ED0314 Activation Method..........: Inactv.
1 ED0314 Chk Mode...................: T
1 ED0314 Version to be activated....: M
1 ED0313 Versions to be deleted.....: All versions are deleted
1 ED0314 Lock Against Paral. Exec...: Shared
1 ED0314 Persistente Behandlung.....: keine
1 ED0314 Abhängigkeiten selektieren.: ja
1 ED0314 Independent Statistics Log.: being written
1 ED0314 Parallel Mode..............: Switched on
1 ED0313 ..Resources................: 100% of Dialog Processes, Maximum 6 Processes
1 ED0313 .Costs for Each Task.......: Minimum: 3.000, Maximum: 150.000
1 ED0302 =========================================================================
1 EDO534XObject "LANG" "DTED" "*" was already activated
1 EDO534 Object "LANG" "DTED" "*" was already activated
1 EDO534 Object "LANG" "DTED" "*" was already activated
1 EDO534 Object "LANG" "DTED" "*" was already activated
1 EDO534 Object "LANG" "DTED" "*" was already activated
1 EDO534 Object "LANG" "DTED" "*" was already activated
1 EDO534 Object "LANG" "DTED" "*" was already activated
1 EDO534 Object "LANG" "DTED" "*" was already activated
1 EDO534 Object "LANG" "DTED" "*" was already activated
1 EDO534 Object "LANG" "DTED" "*" was already activated
1 EDO534 Object "LANG" "DTED" "*" was already activated
1 EDO534 Object "LANG" "DTED" "*" was already activated
1 EDO534 Object "LANG" "DTED" "*" was already activated

sunny_pahuja2
Active Contributor
0 Kudos

Hi,

I don't see any problem here. I think you should raise OSS with SAP.

Thanks

Sunny

Former Member
0 Kudos

Hallo again,

thank you for your reply. We checked the system configuration and it seems like it dumps every 2-3 hours for insufficient memory. We tried to fix that. Hopefully this helped.

Kind regards,

Muhammed

Former Member
0 Kudos

How exactly did you deal with the memory issues? Did that resolve your issue?

Former Member
0 Kudos

Hi

We have more or less the same issue. The logfile of the support package being loaded clearly states that phase 1 is finished, then phase 2 is started - but it doesn't write that it is finished. Actually phase 1 is repeated, again and again (loop):

1 ED0320XStart phase "001"

...

1 ED0322 End phase "001"

***********************************************************

1 ED0320XStart phase "002"

...

1 ED0320XStart phase "001"

Case raised at SAP, and waiting for a solution.

I saw the comment about the memory dumps, and would also like some more info on this, pls.

Brgds Tom

Former Member
0 Kudos

Hi,

I Faced exactly the same situation.

Apply Profile Parameters according to SAP Note 1387739 as mentioned below.

The relevant profile parameters of the shadow system and their values recommended for fixing the problem are:

abap/heap_area_total = 5000000000

abap/heap_area_nondia = 5000000000

ztta/roll_area = 10000000

To change the parameter you need to process as follows:

1. Stop the shadow system.

2. Add/change the mentioned parameters in the instance profile of the shadow system. To find out the right file name and path of the shadow instance profile look in the log file <DIR_PUT>/log/SAPup.log for

  1. SHD PROFILE PATH

  1. SHD PROFILE NAME

3. Start shadow system.

4. Repeat the ACT phase.

sunny_pahuja2
Active Contributor
0 Kudos

Hi,

It looks something is going wrong here. This phase does not take so long time. Could you please paste log here ?

Thanks

Sunny