EP5 SP2

[Former Member]

Hi,

I have lost the admin access as well as the portal users acess to the EP5 SP2 system due to some system configuration error. Hence, I am unable to login to EP5 SP2 and the IIS Server hangs and cannot be stopped manually.

Is there any method/config file that can be changed where we can reset to old configurations.

All users are maintained within the LDAP Corporate Directory.

As this is a critical issue will appreciate any quick response.

Thanks for all your help in advance.

Best regards,

Divya Rao

[Former Member · Accepted solution]

You can revert the usermanagement configuration by implementing Note 588274: (quoted from this note)

<i>1. in any case, it is best to backup the original registry branch for default User Management configuration before using the Password restore utility.

go to HKEY_LOCAL_MACHINE\SOFTWARE\SAPPORTALS\UserManagement\Configurations\.., and rename the default configuration branch to 'Default.original' .

2. run the PasswordRestore.exe from ..\<Enterprise Portal inst folder>\Tools\PasswordRestore.exe

3. insert the NT user details, including domain name in front of the user name (for example: <domain_name>\<user_name> ), and password.

4. click the 'Restore Default Configuration' button.

5. refresh the registry, and check that a new Default branch is created.

6. check whether the project sapportal is set to Default (addjust if necessary)

7. restart the IIS, and login to the Portal using admin/admin.</i>

Goodluck.

[Former Member · Accepted solution]

Hi Chung Yan Lam,

Your suggested solution worked and thanks a million for all the help. I know am late in thanking you better late than never.

Cheers!

Divya