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enable SNOTE for digital signature

former_member189780
Participant
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4,769

Hi,

we followed documents to configure digital Signed. Now when we are trying to download oss notes (SNOTE -> Goto --> Download SAP Notes), logs are still showing that OSS note is being using RFC. We have configured HTTP to download the OSS notes.

"Note 0002632679 downloaded in version 0004 (RFC use SAPOSS):.

Following RFC's created by Digital Signed process are working fine (test is good):

SAP-SUPPORT_PORTAL (Status HTTP response is 200)

SAP-SUPPORT_PARCELBOX (Status HTTP response is 200)

SAP-SUPPORT_NOTE_DOWNLOAD (Status HTTP response is 404)

Pls suggest to fix this issue.

Thanks

Amar

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dennispadia
Active Contributor
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Hello Amarjit,

Recently in one of my system, I had exact same issue where all steps has been followed but still Notes were getting downloaded using SAPOSS.

So I have re-implemented below SAP Note which has resolved my issue. Kindly download below SAP Note again, upload relevant TCI and then after run the report to set SNOTE download to HTTPS

2576306 - Transport-Based Correction Instruction (TCI) for Download of Digitally Signed SAP Notes

Hopefully this can help you to resolve your issue.

Regards,

Dennis

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Hi Dennis,

Having the same issue.

How did you re-implement this note? I am getting the below error while de-implementing the note 2576306.

"There is no valid backup for the package SAPK74000SCPSAPBASIS.

Please help

Regards,

Vishwa

dennispadia
Active Contributor

Hello Vishwanath,

In my case, my SAP Note was not implemented properly due to which I was facing the issue and then I have re-implemented it again and it allowed me to implement this note as entire note was not implemented on my system.

But if your SAP Note 2576306 is applied properly, there is no need to re-implement this note. Plus it won't allow you to re-implement because while applying this note, it prompted a message with value TCI rollback set to "No" which means this note cannot be rolled back.

For more info check - https://help.sap.com/viewer/9d6aa238582042678952ab3b4aa5cc71/7.52.2/en-US/86ec9660bd25403fba0609c375...

If the attributes for TCI rollback are not set to "TRUE," you cannot roll back the TCIs. Then, to delete the TCI from the system, you must revert your system to the status it had before you implemented the TCI. This procedure necessarily requires a system backup.

I feel your SAP Note is applied properly and you need to focus on other aspect of troubleshooting

Regards,

Dennis Padia

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Hi,

Could you please let me know how to troubleshoot the issue with notes getting downloaded via SAPOSS RFC. I have tried to hash out SAPOSS, but it does not work. It still tries to use SAPOSS and throws error.

The same steps have been followed in other landscapes as well and it works without error. We are facing issue only in CRM systems. We are on Basis 7.40, SPS14.

Regards,

Vishwa