I copied the sales approval e-mail as indicated in the help from SD_SLS_QTN_APPROVAL_EMAIL_TMPL and named it 02000447_CRT_ALL . Receiving the email works, however the language is always EN, not German as requested. The template already contains the right translation, also the language of both users (and connected business partner accounts) is set to German. I also copied the notification when a workflow is approved (SD_SLS_QTN_RELEASE_EMAIL_TMPL) and here it works, the mails I receive are in German. I checked table SWWWIHEAD, the language is also German. I tried copying from another e-mail template with the same result. Did anybody experience the same problem?
I tried to reproduce this on an internal system, but (at least for me) it worked as expected. If you still cannot make it work, I suggest opening an incident. I will try and keep an eye on it!
I finally found the problem, in additionally to setting the language in in SU01 and in BP, you have to set the language in the address tab under "company". Only then the correct language will be used.
There are a few different languages configurable in SU01 - this leads to confusion sometimes. Please check in tab "Address" the field (Person)->Language. This one should show German for the users in question. We do not take into account the default logon language. If this is correctly configured, on which release is your system?
I checked it again to be sure and the address language is German for the approver. We are currently using S4H on Premise Release 2021 SP 02 (05.2022.) We also checked if the related SAP Note 1230808 is implemented, everything is set up correctly.
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