Document display do not function to all send requests in SOST

[Former Member]

Hi There,

We have this somewhat weird issue about the queues/send requests in SOST for one of our client. When we try click document display, a pop-screen comes out saying that the Folder does not exist!

Do you know to which table are the send requests stored? Why are we getting this issue? I suspect that the actual document may may have been deleted but how and why?

Thanks,

Jennah

[Former Member]

Hi Juan,

Thanks for the reply. Actually it is not an old document. Everytime we try to send from SAP and we want to display it we get the error. I have raised this to SAP and finally this got resolved as per SAP note 834221.

From SAP:

Please be informed that this issue may caused by inconsistencies in

SAPoffice profile, and which could be repaired by report RSSOPRRP. Have

this resolved the issue? Please also refer to following note:

834221 SAPoffice: Restore profile - report RSSOPRRP

Regards,

jennah

[former_member352410]

This worked for me like a charm.