Document display do not function to all send requests in SOST

[Former Member]

Hi There,

We have this somewhat weird issue about the queues/send requests in SOST for one of our client. When we try click document display, a pop-screen comes out saying that the Folder does not exist!

Do you know to which table are the send requests stored? Why are we getting this issue? I suspect that the actual document may may have been deleted but how and why?

Thanks,

Jennah

[JPReyes · Accepted solution]

Can you please post the full error?...

sometimes documents attached to SOST have been spooled if the spool is old probably was deleted by the reorg jobs

Regards

Juan