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Disconnection to SAP system installed on AWS on cloud via SAP router through open internet

Madhurivs23
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Hi,

We have SAP system installed on AWS cloud and connecting to it via SAP Router string from open internet which is disconnecting abruptly in 5 mins, sometimes 7 mins., sometimes 2 mins, when system kept idle.

We checked the all the parameters from SAP side, firewall side and load balancer side and AWS side and could not find anything which is causing the issue. We analyzed the traffic and could not find anything unusual there.

we checked all the global dynamic parameters at SAP side. changed it but no luck.,

Anyone can provide any clue on how to resolve this. this is too urgent/

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