Hello,
I have installed Diagnostics Agent (Version: 7.20.7.0.20180413084711) on Windows Server 2012 R2 to connect our BOE 4.2 and Apache Tomcat 8.0 to our Solution Manager 7.2 SP07.
In the Agent Administration of our SolMan everything looks fine. The agents are connected and the managed system configuration ended without an error or warning.
Now I am wondering about errors which I have found in the SMDAgentApplication.log:
Nov 26, 2018 8:00:11 PM [Thread[Thread-1,5,main] ] Error Exception while reading Windows registry [EXCEPTION] com.sap.smd.agent.plugins.datacollector.create.registry.exc.RegistryAccessException: Cannot Access Windows Registry at com.sap.smd.agent.plugins.datacollector.create.registry.impl0.RegistryAccessor.getRegistryNodes(RegistryAccessor.java:101) at com.sap.smd.agent.plugins.datacollector.create.registry.impl0.RegistryRootImpl0.getRegistryNodes(RegistryRootImpl0.java:83) at com.sap.smd.agent.plugins.datacollector.winregistry.WinRegistryCollect.readNextWinRegistryStores(WinRegistryCollect.java:287) at com.sap.smd.agent.plugins.datacollector.winregistry.WinRegistryCollect.collect(WinRegistryCollect.java:140) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.sap.engine.services.rmi_p4.P4DynamicSkeleton.dispatch(P4DynamicSkeleton.java:241) at com.sap.engine.services.rmi_p4.DispatchImpl._runInternal(DispatchImpl.java:483) at com.sap.engine.services.rmi_p4.DispatchImpl._run(DispatchImpl.java:282) at com.sap.engine.services.rmi_p4.DispatchImpl.run(DispatchImpl.java:759) at java.lang.Thread.run(Thread.java:836) Caused by: com.sap.smd.agent.plugins.datacollector.create.registry.exc.RegistryExportException: Process <cmd /q /c REG.EXE EXPORT "HKEY_LOCAL_MACHINE\SOFTWARE\Apache Software Foundation\Procrun 2.0" "D:\usr\sap\DAA\SMDA98\SMDAgent\applications\com.sap.smd.agent.application.datacollector_7.20.7.0.20180413085433\work\REG7210890737283901318.tmp"> has failed to run.Check following log file for more details <D:\usr\sap\DAA\SMDA98\SMDAgent\applications\com.sap.smd.agent.application.datacollector_7.20.7.0.20180413085433\work\REGEXE8558753502317648864.err> at com.sap.smd.agent.plugins.datacollector.create.registry.util.RegistryProcess.export(RegistryProcess.java:186) at com.sap.smd.agent.plugins.datacollector.create.registry.impl0.RegistryAccessor.readRegistry(RegistryAccessor.java:202) at com.sap.smd.agent.plugins.datacollector.create.registry.impl0.RegistryAccessor.getRegistryNodes(RegistryAccessor.java:97) ... 12 more Nov 27, 2018 8:31:31 AM [Thread[ExRun:WILYHOST_SCHEDULER_5,5,WILYHOST_SCHEDULER:ExecTG]] Warning com.sap.smd.wily.hostagent.action.AbstractAction - run(): Wait time of Action OsProcessDataProviderWs_DiagnosticsAgent for destination SapHostControl_OS_CIM: 31928 ms Nov 27, 2018 10:34:34 AM [Thread[FileSystemService_3fab7ec4,5,main] ] Error Exception while reading Windows registry [EXCEPTION] com.sap.smd.agent.plugins.datacollector.create.registry.exc.RegistryAccessException: Cannot Access Windows Registry at com.sap.smd.agent.plugins.datacollector.create.registry.impl0.RegistryAccessor.getRegistryNodes(RegistryAccessor.java:101) at com.sap.smd.agent.plugins.datacollector.create.registry.impl0.RegistryRootImpl0.getRegistryNodes(RegistryRootImpl0.java:83) at com.sap.smd.agent.plugins.datacollector.winregistry.WinRegistryCollect.readNextWinRegistryStores(WinRegistryCollect.java:287) at com.sap.smd.agent.plugins.datacollector.winregistry.WinRegistryCollect.collect(WinRegistryCollect.java:140) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.sap.engine.services.rmi_p4.P4DynamicSkeleton.dispatch(P4DynamicSkeleton.java:241) at com.sap.engine.services.rmi_p4.DispatchImpl._runInternal(DispatchImpl.java:483) at com.sap.engine.services.rmi_p4.DispatchImpl._run(DispatchImpl.java:282) at com.sap.engine.services.rmi_p4.DispatchImpl.run(DispatchImpl.java:759) at java.lang.Thread.run(Thread.java:836) Caused by: com.sap.smd.agent.plugins.datacollector.create.registry.exc.RegistryExportException: Process <cmd /q /c REG.EXE EXPORT "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\SAP BusinessObjects\Suite XI 4.0\Components" "D:\usr\sap\DAA\SMDA98\SMDAgent\applications\com.sap.smd.agent.application.datacollector_7.20.7.0.20180413085433\work\REG3897416309753568087.tmp"> has failed to run.Check following log file for more details <D:\usr\sap\DAA\SMDA98\SMDAgent\applications\com.sap.smd.agent.application.datacollector_7.20.7.0.20180413085433\work\REGEXE4449489011582211315.err> at com.sap.smd.agent.plugins.datacollector.create.registry.util.RegistryProcess.export(RegistryProcess.java:186) at com.sap.smd.agent.plugins.datacollector.create.registry.impl0.RegistryAccessor.readRegistry(RegistryAccessor.java:202) at com.sap.smd.agent.plugins.datacollector.create.registry.impl0.RegistryAccessor.getRegistryNodes(RegistryAccessor.java:97) ... 12 more
I haven't found a solution in SAP launchpad concerning this issue.
Does anybody has an idea what I have to do to resolve this issue?
These are the steps I have done so far to connect the systems to the SolMan:
1. Installation SAP Host Agent
2. Installed Diagnostics Agent
3. Run AC Tool
4. Managed System Configuration
Thanks in advance!
Best regards,
Jens
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