Diagnostic agent support on older windows version for solution manager 7.2

[SAPSupport]

Hi 
We are trying to install diagnostic agent on windows 7 server with Jvm 8.1_060 & _055 m but both are not supporting this windows. Sulution manager 7.2  is not supports jvm6 .
Please suggest which version to install on older windows servers ? to enable the analysis from Solutionmanager 7.2
Reagrds

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[SAPSupport · Accepted solution]

Dear customer,

Windows 7 support ends January 14, 2020, see also SAP Note 2749767.

Windows Server 2012, Windows Server 2012 (R2) and Windows 8 / 8.1 support ends October 10, 2023, see also SAP Note 3281142 and 66971.

As the SAP JVM 8.1 PL >= 97 is required for Diagnostic Agent installation with Software Provisioning Manager 1.0 SP43 (for SWPM 1.0 SP41, JVM 8.1 PL>=92 is required), if an OS version is deprecated, newer SAP JVM 8.1 patches are not guaranteed to work or to be secure and compliant on this OS version any more. 

Please kindly refer to following notes for the statement.

2253383 - Diagnostics Agent - SWPM Archive-Based Installation

1858920 - Diagnostics Agent installation with Software Provisioning Manager

2749767 - Support of SAP Products on Windows Server 2008  (R2) after January 2020

3281142 - Support of SAP Products on Windows Server 2012 (R2) after October 2023

2998013 - SAP JVM 8.1 As Runtime for SAP Tools - Additional Information

Best regards,

SAP Support