Crystal Reports Trial Install Fail

[Former Member]

I just downloaded the 30 day trial of crystal reports. I have been completely unable to install it. I downloaded it a couple times to make sure, tried a couple different computers. I get the same error every time: "Runtime Error! Program: <path>. This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.

Windows gives the following error information:

Problem signature:

Problem Event Name: APPCRASH

Application Name: SetupEngine.exe

Application Version: 14.0.2.364

Application Timestamp: 4de9a492

Fault Module Name: MSVCR80.dll

Fault Module Version: 8.0.50727.4940

Fault Module Timestamp: 4ca2b271

Exception Code: 40000015

Exception Offset: 000046b4

OS Version: 6.1.7601.2.1.0.256.48

Locale ID: 1033

Additional Information 1: 649d

Additional Information 2: 649d62aeec201054a906636a3d67a7d3

Additional Information 3: f400

Additional Information 4: f4004d6468288aa35fb696fd6b03f285

Help!

[Former Member]

Has anybody else had this problem?

Or has anybody else actually been able to install the trial version?

[Former Member]

Hi awhogan,

I saw in your question that you were trying to install Crystal Reports 20011 software.

Could you please specify your environment details of your system. I mean your operating system like window XP/ windws 7 etc, and your Ram size.

Is there any error message geting on the screen, while it crasing the application?

Regards,

Naga.

[Former Member]

The error messages above come from a Windows 7 box with 2 gigs of ram. I got the same error message from a Win 2k box with 8 gigs of ram, though.

The error that makes it to the screen is:

"Runtime Error! Program: <path>. 

This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information."