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Crystal Report 2016 Crashes when more than one data sources are added in database expert


Crystal Report 2016 is crashing when more than one data source field is added in database expert and OK button is pressed.

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Active Contributor
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I believe this was an issue in an early version of CR2016. You should be able to download the latest service pack (SP7 Patch 7) from here: With the new "ONE" installer you can upgrade directly to the patch version without having to install the SP first. So, you'll use the following from the drop-downs:

Software Download: SAP Crystal Reports

Product Version: SAP Crystal Reports 2016

Software Type: CV_PATCH

Click on "File Title" and sort descending. The download you want will be the first one in the list.


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Dear Dell,

Thank you for the suggestion, I am having the same issue as described above. Currently I am using SP2, but I wonder if I might get license issues when updating to a higher SP. Can you tell me?


Active Contributor
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I am not an SAP employee. However, I'm almost certain that there is no licensing issue with upgrading to the latest service pack - that's why the upgrade download is available without having to log in to SAP.