connection issue in HCI DS with ECC

[former_member596468]

Hi ,

I am getting connection issue in HCI data store with ECC ..

using host <10>, client <400>, user , and system number <04>. Please make sure the SAP server is running and the login information is correct." id="__alert23--msg" style="direction: inherit;">Test failed for the default configuration ‘default’ of datastore: ‘KP’:
Cannot connect to SAP Applications datastore <> using host <12.350.2.311>, client <400>, user <STEP>, and system number <04: CRFC error: RFC_COMMUNICATION_FAILURE-
LOCATION CPIC (TCP/IP) on local host with Unicode
ERROR partner ‘12.350.2.311:3304’ not reached
TIME Mon Nov 26 18:24:38 2018
RELEASE 721
COMPONENT NI (network interface)
VERSION 40
RC -10
MODULE nixxi.cpp
LINE 3283
DETAIL NiPConnect2: ‘12.350.2.311:3304
SYSTEM CALL connect
ERRNO 10060
ERRNO TEXT WSAETIMEDOUT: Connection timed out
COUNTER 34
[SAP Partner]>. Please make sure the SAP server is running and the login information is correct.

[former_member423067]

Hi Zaheen,

Check 1:

if this is a new installation. if the agent is installed in a different server at different datacenter, then network communication between the ECC server and Agents won't be enabled. you check with your basis team, who can add the agent IP in the ECC server, by which it starts accepting request from the agents.

Check 2:

check SAP OSS Note : 1891274 - How to set SAP user authorizations for Data Services 4.1 and 4.2 and Hana Cloud Integration

provide the basic authorization mentioned in above OSS note to the CPI user. Right configurations mentioned in the CPI ECC Datasource, Test connection should work. if test connection is working correctly, then you can move on and check if you are able to download the ECC table and then extract data from the table.

with regards,

Nazeer

[former_member596468]

Thanks for your quick response.

Let me check ..

Regards,

[AntalP]

Hi Ahmad,

It looks like a network issue.

With niping tool try to test if the gateway service is accessible from the host:

niping -c -H <IP address of gateway> -S 3304

Best regards,

Antal