Configure CA Wily Introscope - No connection user yet defined. Select one

[Former Member]

Hi,

Can you please assist with this one.

The basic configuration step is showing the following issue.

"No connection user yet defined. Select one"

Screen shot below. The next screen 3.1 also shows a similar error message.

Regards

Tariq

[Former Member · Accepted solution]

Hi Tariq,

It looks like the connection user for Wily EM in the solman_setup is missing.

Please follow the steps below :

1. Select a CA Wily Introscope Enterprise Manager.
2. Choose the User Management button. A dialog box appears.
3. Assign the user which is to be used to connect the CA Wily Introscope Enterprise Manager to SAP Solution Manager, For example : Admin
4. Enter the password of the administration user.
5. Choose OK.

Make sure that the above settings are saved.

Hope this helps.

Thanks & Regards,

Nisha

[Former Member]

Thanks Nisha and Bobby. Selecting via user management solves the issue.

[Former Member]

Tariq,

First of all I'll have to recommend you to update to latest SP11 of Solution Manager.

There has been major improvements and new innovations since SP8, as part of "two value releases per year" strategy.

Here's the summary:

http://scn.sap.com/community/it-management/alm/blog/2013/12/05/solution-manager-update--whats-in-fea...

As for your query, Nisha's post is exactly what you need.

Regards,

[VJain]

Hi Tariq,

Check:

1868086 - Solution Manager support for Introscope 9.1.5

This issue seems to be occurring because of the bug of current patch level of LM-SERVICE on your Solution Manager system. please check

http://service.sap.com/swdc

-> 'Support Packages and Patches' from the left side

-> Browse our Download Catalog

-> SAP Technology Components

-> SAP SOLUTION MANAGER

-> SAP SOLUTION MANAGER 7.1

-> Entry by Component

-> Solution Manager JAVA Stack

-> SOLMANDIAG 710

-> # OS independent

Thanks

Vikram

[Former Member]

Hello Vikram,

Thanks for your suggestions, I have reviewed 1868086 we are already exceeding the patch levels.

Also restarting the Diag Agent has not helped.

Regards

Tariq

[VJain]

Hi Tariq,

Please restart the Diagnostics Agent on the host where the Introscope Enterprise Manager is installed. Then please try again to configure Introscope in the step 3.1.

One of the user fixed the issue by:

I was able to resolve this issue.  I had been trying to setup the connection with Admin userid.  I was finally able to connect with Guest.  I also figured out that I had to use the SAVE button to complete the configuration so it would be saved to the LMDB before hitting the refresh button.

Check  if this can help.

Thanks

Vikram