CIG DSN - Service Entry Sheet Failed Status not send to Ariba Network

[jademichael_din]

Hi Experts,]

When Service sheet is successfully sent to SAP ECC and Approved or Rejected in ML81N we are receiving the status update to Ariba Network. But when there is an issue on Service Entry Sheet creation, the failed Status is not sent to Ariba Network.

Is there additional configuration required for Service Sheet Failed Status?

[YayatiEkbote]

Hello Jade,

If the error is exception raised in the payload processing, then ERP system will halt the further execution. Then in that case, the proxy interface call of document status update is not called.

As the interfaces with Ariba are 'Asynchronous', the document status interface is called explicitly during the code execution. If there is an hard exception before the call is reached, then the proxy call is not executed. In this case, probably you will have to create a custom program which takes the exception met messages from SRT_MONI and sends the 'Rejected' status.

But all in all, this is not only problem with Service entry sheet, this is problem with all asynchronous interfaces.

If the standard method to create SES is completed successfully but there was an error in data, then the document status update proxy method will get called during execution of incoming message.

Hope this helps!

Regards,

Yayati Ekbote