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CICD Release failed on BTP trial account.

dwipin
Member
0 Kudos

Hi Team,

We are getting the attached error while running the cicd job to deploy application through cloud transport management system in BTP trial account.

Please assist.deploy-error.txt

Regards,

Dwipin

Accepted Solutions (0)

Answers (3)

Answers (3)

Harald_Stevens
Product and Topic Expert
Product and Topic Expert

Hi Dwipin,

the log file states:
"error_description":"User authentication failed: PASSWORD_LOCKED"

This happens when the CI/CD service tries to log on to the account '323cdc5atrial_dev06'.

The issue could be that in the credentials you provided for the 'Deploy to Cloud Foundry Space' part in the 'Release' stage of the pipeline the password (or user) is wrong and the user has been locked due to too many failed log on attempts.

You should double-check the credentials used and correct them if needed. I do not know, however, how long a user will stay locked...

Kind regards
Harald

Harald_Stevens
Product and Topic Expert
Product and Topic Expert

Hi Dwipin,

as using other credentials did not help (like you told me via direct message) let me provide some basic information:

First, just to make sure we are talking about the same thing: the log file seems to relate to the 'Deploy to Cloud Foundry Space' part in the 'Release' stage and we are referring to the marked credential:

The credential has to be of type 'Basic Authentication' and the user must be a member of the Cloud Foundry Org and space and must have the role 'Space Developer' in the target space. Please see the corresponding documentation: in part e. Configure the Release stage.

A very good resource to see the complete end-to-end process for setting up a development pipeline is a tutorial video series available on OpenSAP Microlearning: DevOps with SAP BTP. Here video 4 deals with the CI/CD service and around minute 9 the topic of credentials for deployment is covered.

bishwanth
Employee
Employee
0 Kudos

Hi Harald Stevens,

Even I am facing the same issue,

in Deploy to Cloud foundry at credentials ,what credentials to be give ?

i have given the BTP account credentials , is that right ? or do we need to provide some other credentials ?