ChaRM Requested end date definition

[tuulia_heikkila]

I have made customizing for client specific RfC type ZMCR and have made configuration in Change Control management - Transactions - Date Management.

I have made  date rule ZSRV0002 which is a copy from standard SRV0002. There should be start + 90 days but calculation is still start + 3 days (as in standard SRV0002)

Where I can change that definition?

[Vera_Jiang88]

I have requested the appropriate tag "SAP Customer Relationship Management" for the Data Management issue. This will help attract more attention from my colleagues to the question. https://help.sap.com/docs/SUPPORT_CONTENT/crm/3354675609.html

[tuulia_heikkila · Accepted solution]

The answer was found from note  1637914 Date not calculated due to empty calculation time

Even we have different case, rule exist but value was wrong we could solve this by that note. 

Thanks for helping!

SAP Solution Manager