Charging a penalty on the Material price for rejected materials

[ltzerovska]

Hi There,

The customer declined certain items due to high delivery charges. After the Customer is credited for the items they no longer want we want to charge a penalty of the amount of 20% on the credited sales items value.

The steps are as follows defined by our Client:

1. Invoice to a customer;
2. Credit Memo to the customer for the refused part (100% of the value);
3. Protocol for a penalty in % of the sales value for the rejected part. (Perhaps this step will be a debit memo request with reference to the credited items (items rejected)

I am not sure how the calculation in the Debit memo can be carried out as 20% of the Material Price (the Materials from the credit memo).

Kind Regards,

Lubomira