Change email address for my S-user

[SAPSupport]

Currently we have switched our accounts from @domain1.com to @domain2.com, therefore I need to change my email address.

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Learn more about the SAP Support user and program here.

[SAPSupport · Accepted solution]

Dear Customer,

Changing the email address of S-Users can be done on your side by a Super Administrator. You can find your Super Admins in SAP for Me -> Users & Contacts -> My Important Contacts. Please refer to the "Function" column to find the Super Admins in your organization.

For step-by-step instructions, please share the following KBA with the Super Admin:

3108466 How to update the email address for S-user IDs - SAP for Me

Kind regards,

Szilvia

SAP Support

[Szilvia · Accepted solution]

If the affected S-user is linked to SAP Universal ID, the user must first add the new email address to their UID in the SAP Universal ID Account Manager by following the steps in KBA  2882908 - How to add an additional user or e-mail address to the SAP Universal ID (UID).