on 2023 Nov 22 1:48 PM
Hi experts, Today, I am facing an issue with an upsert process in SuccessFactors.
I am trying to change certain fields for inactive employees, but the system responds with the following message: "ChangeSet index 3 - The user is an inactive user; only active users can be updated. Please activate this user first with index 0."
Do you know if it's possible to upsert data for inactive employees?
Here is the payload that I am sending:
Thanks for reading and I hope you have a solution
Request clarification before answering.
Hello jestradast
Yes, You can Update the information on inactive employee profiles. Please refer below KBA.
2854512 - How to update information of inactive users via Integration Center - SuccessFactors
Please refer to the below blog and try out apiOptionProfileID.
https://blogs.sap.com/2020/08/08/successfactors-integrations-beginners-guide-api-center/
Regards,
Vaibhav Sonawane
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