categorization schema

[former_member768454]

Greetings, I have a problem with my categorization scheme, by modifying the scheme and adding a new category, on itsm system crm_ui is added, but it is not visible on when I open in inc in the categories of the Fiori system (create message) do you have any idea of the probe but and how to fix it? Thank you Greetings

[former_member768454]

hello Vignesh Prabhu Balasubramanian

another question, how to display the "closed" status of an accident?

I have all the choices except the closed state. PS strange thing on two users with the same profiling, on one it is displayed on another not thank you.

[former_member768454]

Hi Vignesh
the pattern schema and one, it would appear that the flower page has some bug as insert size.
For now we have solved it by launching a report that then displays the new categories entered, waiting for a pacth to pass that solves the problem

Thanks so much for your support

[VigneshPrabhu99]

Hello drake.74

Please make sure you have added the transactions in the categorization schema that you have created. Check below blog

How it works- Categorization Schema…!! Challenges faced when creating new schema from existing schem...

Thanks,

Vignesh