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cannot login download manager after renew saprouter

SAPSupport
Employee
Employee
0 Likes
411

Error Message:

Request failed. Exception: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target; Class: class javax.net.ssl.SSLHandshakeException 


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Accepted Solutions (1)

Accepted Solutions (1)

SAPSupport
Employee
Employee
0 Likes

Regarding to the error message, It's not a problem with the Download Manager software itself. The issue happens because customer's local PC doesn't rely to softwaredownloads.sap.com SSL certificate . 

Please kindly refer KBA :3432931 - SAP Download Manager Error: Exception: sun.security.validator.ValidatorException - SAP for...  to solve the issue.

Answers (0)